Infographic: Are Canadian Organizations Embracing Artificial Intelligence?
AI is reshaping industries and tackling complex challenges that were once considered impossible to solve. So, how do Canadian organizations of all sizes across the public and private sectors truly feel about adopting and implementing AI tools?
Canadian organizations are cautiously optimistic about AI
Three-in-five organizations express openness to using AI, with half feeling comfortable about its current implementation.
58%
of small businesses are aware of natural language and processing tools
21%
of respondents feel confident in their company's ability to implement AI tools
62%
of businesses are comfortable using AI tools
48%
of organizations feel positively about the use of AI in the workplace
AI sentiments in the public and private sectors
Contrary to perceptions, a higher portion of public sector respondents (64 percent) express readiness for AI adoption compared to the private sector (58 percent).
Public Sector
57%
Company or user privacy & security concerns
54%
Personal data breaches
50%
Ethical implications around consent and autonomy
Private Sector
42%
Biased inputs/user programming that may lead to unfair outcomes
41%
Ethical implications around consent and autonomy
40%
Unclear legal regulations and compliance issues
Canadian small businesses face greater challenges in adopting AI
Small businesses express less openness and readiness for AI implementation. Only 28 percent of small businesses are aware of the available data processing and analysis tools, compared to 60 percent of large businesses.
Perceived benefits of investing in AI and data analytics tools:
Small Businesses
Large Businesses
Increased data/information availability
34%
53%
Improved decision-making
20%
53%
Enhanced customer experience
18%
37%
Natural language processing tools are just the tip of the iceberg
Most organizations are just scratching the surface when exploring the capabilities of data analytics and AI tools.
58%
use natural language processing and interaction tools
21%
use machine learning and deep learning platforms
62%
use automation and optimization tools
48%
use AI for specific applications
Third parties are here to help with AI implementation
Only 29 percent of businesses have engaged third-party assistance to help with the implementation of AI tools.
The top three tasks identified by organizations not currently using third-party services include:
50%
Addressing legal, ethical and regulatory challenges related to AI
49%
Evaluating, recommending and choosing suitable AI tools
49%
Providing AI training and fostering AI literacy among the organization