What Are Collaboration Solutions?
Collaboration solutions are communication tools that allow workers to share knowledge, ideas, and information among each other and with clients and partners effectively and quickly.
Collaboration solutions have become commonplace among organizations because of the synergies realized by combining efforts through seamless communications.
The direct result is the convergence of communications and applications through the integration of products that facilitate the use of multiple enterprise communication methods, including equipment, software, and services.
How Will Collaboration Solutions Benefit My Organization?
Collaboration solutions can help you to:
- Reduce duplicate efforts
- Enable easy access to limited resources—anytime, anywhere
- Increase efficiency and effectiveness
- Reduce time to market and resolution of issues
How Can I Help My Organization Embrace Collaboration Solutions?
While solutions such as telephony and email are commonplace within organizations, many have been slow to embrace the full suite of collaborative tools available because of the need to define the ROI behind collaboration solutions. Calculations behind employee productivity and response times are key elements toward this justification, and quantitatively defining this will help justify collaboration solutions.
Improved communication and savings around travel and telecommunication costs are among the tangible and easily measureable arguments for building a case for collaboration solutions.
Getting the end users to start adapting collaboration tools into their daily routine at first may be challenging, but once the tools are utilized the adoption rate is quick as workers start seeing how easily they can access people, responses, and information.
What Comprises A Collaboration Solution?
An effective collaboration solution utilizes multiple components:
- Instant messaging
- Social media
- Hardware, software, and services
Getting Started With Collaboration Solutions
Your Account Manager and certified Solution Architects are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:
- An initial discovery session to understand your goals, requirements, and budget
- An assessment review of your existing environment and definition of project requirements
- Detailed vendor evaluations, recommendations, future design, and proof of concept
- Procurement, configuration, and deployment of the final solution
- Ongoing product lifecycle support
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