Lenovo offers a comprehensive portfolio of cost-effective services that support and protect your investments through the full lifecycle of your Lenovo IT assets.
Lenovo Services & Software Solutions
Lenovo offers the expertise and services you need to accurately budget for IT expenses, deliver better service level agreements, generate improved end-user satisfaction and get the most out of your technology investment.
Lenovo Premier Support & ADP
Lenovo Premier Support manages routine support tasks to limit downtime and boost productivity, offering direct access to elite engineers and technical teams who will stick with the caller until the issue is fixed.
Accidental Damage Protection (ADP) provides continued coverage and multiple repairs unless the product is replaced with a new system. The service can be selected at the time of purchase or within the term of initial base warranty coverage.
Embedded in all Lenovo devices, the Absolute® platform provides unbreakable visibility to secure every device with unrivalled endpoint security and data risk management.
Absolute® gives organizations the power to:
- Monitor device, data, application and user activity — anywhere, anytime
- Remediate endpoint security risk and self-heal critical security applications
- Remotely lock down rogue devices or at-risk data, on or off their network
- Neutralize threats and prove compliance
SentinelOne is a core component of Lenovo’s ThinkShield security offerings, delivering autonomous endpoint protection through a single agent that successfully prevents, detects and responds to attacks across all major vectors.
Designed for extreme ease of use, the SentinelOne platform saves customers time by applying AI to automatically eliminate threats in real time for both on-premise and cloud environments and is the only solution to provide full visibility across networks directly from the endpoint.
Lenovo After Point of Sale (APOS) Services offer flexible tools and support options your business needs to manage risk, speed up repairs and reduce downtime.
With businesses growing increasingly reliant on technology to manage their day-to-day tasks and employee productivity often heavily dependent on personal devices, APOS helps you proactively protect your business continuity while saving money and avoiding unwelcome surprises.
Lenovo and CDW
Together, CDW and Lenovo are redefining modern support solutions for a hybrid world.
Taking an infrastructure health check assessment can identify cost-saving redundancies, support issues, an oversized environment and other potential issues as you look to re-evaluate your hybrid work environment.
From hardware repair to 24/7/365 service desk support, CDW Amplified™ Support services enable you to outsource routine IT support tasks so that your internal team can focus on projects that add business value.
CDW Amplified™ Workspace Services employ a comprehensive approach that enables digital workspace solutions for businesses where employees can securely work from anywhere, on any device.