Create a ServiceNow Roadmap for Success

Whether you have yet to implement ServiceNow® or are looking to expand into new process areas, the right partner is key to designing for the exact ServiceNow® capabilities you need. From demos to project mapping and budget projections, our Advisory Services team can help you plan a ServiceNow® roadmap that lets you exceed your service management goals.

To design your custom ServiceNow® solution, call 800.972.3922.

or call 800.972.3922.

Explore all CDW
ServiceNow Solutions


Begin Your ServiceNow Journey

Process Engineering Engagement

How can you scale ServiceNow to continue supporting your business growth? CDW consultants offer deep dive workshops that help you align industry best practices with your processes and business goals. We’ll help you identify dependencies on key service management process areas and then fine-tune your process design and maturity plans. 

Advisory Workshops

Organizational alignment doesn’t happen overnight, and it takes a detailed plan to maximize ROI from your ServiceNow investment. Our advisory services cover everything from organizational change management to creating a cohesive service catalog. Our experienced consultants build a comprehensive ServiceNow program and educate your teams on its business drivers to drive adoption and help you reach your goals faster.

ITSM Maturity Roadmap

Are your IT processes plagued by inefficiencies? Are business customers asking for things you can’t provide or easily manage? ServiceNow ITSM can empower your organization, reduce cost and improve the efficiency of your IT processes. CDW’s ITSM Maturity Roadmap can help you define future state goals and outline an implementation plan that solves business issues.

ITSM Maturity Roadmap (PDF)

Roadmap Calibration

Review and refresh your ServiceNow roadmap. Our advisory consultants will conduct a series of workshops to education your system administrators on the general usage of the ServiceNow platform as well as deliver both short- and long-term recommendations for platform upgrades and improvements, adoption plans and ways to ensure ongoing maturity. 

Roadmap Calibration (PDF)

Design and plan for complete ServiceNow maturity, no matter where you are in your implementation journey.

Or give us a call at 800.972.3922.