Avaya Express Support Services Plus Same Business Day - extended service agreement - 1 year - on-site
Mfg # GK6300EKM
CDW # 3573851
| UNSPSC 81111812
Quick tech specs
- Extended service agreement
- 1 year
- response time: SBD
- parts and labor
- on-site
Know your gear
Helping ensure that your network is always available and that it operates at peak efficiency has never been more fundamental to success. Whether you are a small or large enterprise, operating regionally or globally, you need a support strategy that can ensure network performance.
Avaya Express Services portfolio is designed to address customers' growing need for advanced level support. Avaya Express Services provide you with the opportunity to engage in a direct services relationship with Avaya while maintaining established relationships with your preferred Avaya partners. With globally consistent offerings and direct access to Avaya technical expertise, Avaya Express Services enable faster issue resolution, greater network availability and lower total cost of ownership. Avaya Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network.
As the figure illustrates, you have a wide variety of pre-packaged combinations to choose from depending on your business requirements. Avaya Express Support Services cover Avaya data and IP-enabled products, including Communication Server 1000, CallPilot and selected Contact Center products.
Technical Support Services provide multi-lingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.
Avaya Express Services portfolio is designed to address customers' growing need for advanced level support. Avaya Express Services provide you with the opportunity to engage in a direct services relationship with Avaya while maintaining established relationships with your preferred Avaya partners. With globally consistent offerings and direct access to Avaya technical expertise, Avaya Express Services enable faster issue resolution, greater network availability and lower total cost of ownership. Avaya Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network.
As the figure illustrates, you have a wide variety of pre-packaged combinations to choose from depending on your business requirements. Avaya Express Support Services cover Avaya data and IP-enabled products, including Communication Server 1000, CallPilot and selected Contact Center products.
Technical Support Services provide multi-lingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.