- (v. R9)
- 1 voice agent
Customer expectations have risen dramatically, requiring companies to develop a far broader set of capabilities for their customer interactions. To be successful, small and midsize businesses must be capable of responding swiftly, efficiently and accurately to their customers no matter which channel of interaction - or combination of channels - customers choose. Avaya IP Office Contact Center extends Avaya solution in contact centers to small and midsize businesses, giving them the simplicity and value they require.