- Extended service agreement
- advance parts replacement
- 1 year
- response time: NBD
- for Avocent LCD Console Switch
Avocent hardware maintenance offering is available in Gold Coverage for one-, two- or four-year periods. The standard warranty is 90-days but extends to 2 years with product registration. The hardware maintenance includes return material authorization (RMA) and phone support that varies by coverage. Hardware maintenance offers product updates, extended tech support, and expedited product returns for ACS, AMX, AutoView, HMX, LCD trays, LongView, MergePoint Unity, PM PDUs, SwitchView Secure and Avocent Universal Management Gateway (UMG). Gold Coverage provides 24/7 coverage of your hardware, next business day RMA.