- Extended service agreement
- hardware replacement and software application support
- 1 year
- response time: NBD
- for P/N: CTS-SX20-PHD12X-K9
Cisco Smart Net Total Care helps reduce downtime with fast, expert technical support and flexible hardware coverage, provided by the Cisco Technical Assistance Center (TAC). It also offers integrated smart capabilities, providing current information about your installed base, contracts, and security alerts to enhance the efficiency of your support workflows.