Cisco IPCC Enterprise EGain Chat - license - 1 concurrent user

eGain 11 for Cisco Unified CCE is a deep unified routing integration with Cisco Unified CCE, introducing many eGain contact center products - eGain Email, eGain Chat, eGain Offers, eGain Chatbot, eGain Cobrowse, eGain Knowledge Management, eGain Web Self Service, eGain Social, eGain Community, etc, and bringing forth a compelling and competitive solution value proposition to meet market demand.