- Extended service agreement (renewal)
- replacement (for appliance with 50 users license)
- 1 year
- response time: NBD
A Cisco Software and Support Subscription is essential to maximize the performance and effectiveness of your Cisco Spam and Virus Blocker. It includes automatic spam and virus filter updates; software upgrades; next-business-day hardware replacement; and access to the Cisco Small Business Support Center for technical support. This service helps ensure that the Cisco Spam and Virus Blocker has the email threat countermeasures in place to increase user productivity, protect confidential data, decrease network operations costs, and prevent costly business interruptions.