Cisco Unified Attendant Console Advanced (v. 11.x) - license - 1 license

Manage high volumes of calls from customers, employees, and business partners smoothly and efficiently. Cisco Unified Attendant Console Advanced gives corporate operators and receptionists the tools they need to professionally handle incoming calls with ease. Its powerful call-queuing engine helps your operators easily manage a high call volume from a variety of sources. The robust directory can handle many contacts and synchronize directly with Microsoft Active Directory.