Cisco Unified Contact Center Express PRE Outbound IVR (v. 11) - license - 1

Mfg. Part: CCX-11-OBIVRLIC | CDW Part: 3930530 | UNSPSC: 43232805
3-6 business days Most orders ship within 3-6 business days. See Terms & Conditions
Warranties
Was $917.40
$ 873.99 Advertised Price
Product Details
  • (v. 11)
  • license
  • 1 IVR port
View Full Product Details
Made For Each Other
Quick View
Total Price:
Back to Top

Product Overview

Main Features
  • (v. 11)
  • license
  • 1 IVR port
Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports multiple agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI). Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments.