- Trade-up license + Subscription Advantage
- 2 users/devices
- upgrade from Citrix XenApp Enterprise Edition with Active SA
- level 2
Citrix XenDesktop Platinum Edition is ideal for customers looking to implement desktops as a service from the data center. Platinum Edition adds extensive optimization, security, monitoring and end user support benefits to create the ultimate desktop experience and best overall product value. This edition also includes the Citrix EasyCall technology, giving users instant click-to-call capability from any application, as well as a built in on-demand remote assistance feature that allows support staff to see exactly what end users see if a problem occurs, chat with them in real time, and even take permission-based control of the end-user's mouse and keyboard to walk them through a problem resolution live.