- Installation / configuration
- 1 year
Remote Configuration Assistant Service is a support desk engagement for remote configuration assistance of Double-Take for a pair of Microsoft Windows Servers. This scheduled engagement provides the customer with a block of dedicated time where terminology, configuration and relevant application notes are reviewed in detail as the initial mirror is configured. The Double-Take engineer will discuss and review advanced Double-Take features along with the management console providing and effective way to get over the initial learning curve with Double-Take Software. This remote service is a critical step toward an easy, quick and successful configuration of Double-Take Software.