HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 2

HPE Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.