- Extended service agreement
- parts and labor
- 1 year
- for StorageWorks 1/8 G2 Tape Autoloader Ultrium 920
HP e-SupportPack is an electronic version of the original HP SupportPack portfolio of support services. It was first introduced as Web-based tool in 1997 and is a part of HP's Channel Services On-Line Portfolio. HP SupportPack portfolio of services ranges from standard hardware maintenance to scalable levels of support for mission-critical computing environments. HP e-SupportPack is available worldwide in multiple languages and currencies.