- Extended service agreement
- parts and labor
- 2 years
- response time: 4 h
- for eServer 326m; System x3200; x3250; x3455; x3550; x3550 M2 7946; x3550 M3 7944
Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.