- Extended service agreement
- parts and labor
- 2 years
- response time: 4 h
- for System x3400; x3650; x3650 M2; x3650 M3 7945; x3650 T; x3655
Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.