Nexsan Premium Support - extended service agreement - 3 years - on-site

Nexsan customers who require infrastructure operation 24 x 7 x 365 choose Premium support for fast, 24 x 7 response and onsite hardware replacement. Once a hardware issue is diagnosed by phone, a Nexsan technical engineer arrives onsite, within 4 hours, if needed.

Premium support also offers enhanced response times to software support issues and an exclusive support hotline for around-the-clock access.