- Extended service agreement
- replacement (for appliance with 25 users license)
- 1 year
- response time: next day
- for SRA 1200
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, Dell SonicWALL Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.