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Know your gear

An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.

It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

This item was discontinued on June 15, 2022

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(800) 972-3922, Monday-Friday 8am-6pm ET
Software Details
  • Technical support (renewal)
  • unlimited virtual machines
  • volume
  • ESD
  • 1 year
  • response time: 1 h
  • for Acronis Backup Advanced Virtual Host
  • 1 physical host
  • GOV
  • emergency phone consulting
  • 24x7
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Acronis Advantage Premier - technical support (renewal) - for Acronis Backu
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