AppleCare Help Desk Support - technical support - for Apple Mac OS X Server

When your frontline technology staff needs a place to call for help, AppleCare Help Desk Support provides the backup technical knowledge you require. This plan provides priority access to Apple's senior technical support staff, along with a suite of tools that you can use to diagnose and troubleshoot Apple hardware, allowing you to manage resources more efficiently, improve response time, and reduce training costs. This plan provides one year of coverage to two technical contacts that your organization designates.