Avaya IP Office Customer Call Reporter - license - 1 supervisor

IP Office Customer Call Reporter is Avaya's server based contact center product. The IP Office Customer Call Reporter introduces significant capabilities to manage a single site call center environment. The product focus is on ease of use and deployment simplicity to ensure improved ongoing productivity and lower support costs.

In its native web server environment the IP Office Customer Call Reporter supports up to 150 agents and 30 supervisor logins and can be simply installed onto a single server without the need for any client software deployment. Administration and management of the call center is carried out using a thin client through a secure password protected web browser session.