The Avaya IP Office platform is a cost-effective telephony system, that supports a mobile, distributed workforce with voice and video on virtually any device. IP Office is an integrated, modular communications solution, that scales in a multisite network with resiliency. Match a deployment model to infrastructure needs. Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email and web chat. The solution combines collaboration software plus multichannel contact centers, networking, security and video.