- Extended service agreement
- parts and labor
- 1 year
- response time: NBD
- for LaserJet Enterprise MFP M577
- MFP M578; LaserJet Enterprise Flow MFP M577
- MFP M578
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.