- Up and Return Service with Accidental Damage Protection
- Extended service agreement
- parts and labor
- 3 years
- pick-up and return
- for HP 14
- 17; ENVY 13; ENVY x360; Pavilion Gaming 15; Pavilion x360; Stream 11
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.