Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - extended service agreement - 5
Mfg # 97511-H34092-5YR
CDW # 5822381
Software Details
- Extended service agreement
- 5 years
- response time: NBD
- advance parts replacement
- on-site
- for P/N: EC8400A02-E6
Know your gear
ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for covered products according to particular levels of purchase.
In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions. Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to
In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions. Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to