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Know your gear

The key to FireEye support programs is flexibility. In support services, this means a combination of popular standard plans and specifically tailored plans for situations where threat protection is a mission-critical function. The Platinum program covers both hardware and software support.

This item was discontinued on June 15, 2022

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(800) 972-3922, Monday-Friday 8am-6pm ET
Software Details
  • Extended service agreement
  • 3 years
  • response time: NBD
  • advance parts replacement
  • shipment
  • for P/N: 2500NX2-HW
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FireEye Platinum - extended service agreement - 3 years - shipment
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