- Extended service agreement
- 3 years
- business hours
- response time: NBD
- for HP Thunderbolt Dock 230W G2
- USB-C Dock G5
- USB-C/A Universal Dock G2; Elite USB-C Hub
Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.