- Technical support
- for ScanSoft PaperPort Professional (v. 14)
- level A (50-399)
- phone consulting
- 1 year
Kofax provides customers with continuously increasing value for their products through Kofax Support. Kofax Software Maintenance is included in all Kofax offerings and comprises. Updates delivered via service packs, which include fixes to product usage issues; and upgrades delivered via minor and major releases, which provide new functionality that enhances the value of the Kofax product. Kofax has implemented a consistent lifecycle policy across its products, giving customers a scheduled plan for service packs and minor or maintenance releases.