Mellanox Technical Support Bronze Support - extended service agreement - 2

Mellanox M-1 Global Support plans are created to provide customers with the optimal experience with Mellanox equipment. The M-1 Global Support pacakges encompass a variety of support choices to suit every need and level of user expertise. The Silver support program is a popular support package and provides complete end-to-end support for Mellanox solutions. Mellanox end-to-end solutions provide high efficiency, reliability and ROI allowing system administrators to maximize the use of their investment in Mellanox solutions. The Bronze support plan is the base level support plan, tailored for system administrators that are self sufficient in supporting their Mellanox infrastructure but would like to augment support for hardware trouble shooting and replacement for hardware components in a timely manner. The Bronze support plan does not cover support for host software stacks or fabric management software.