Quick tech specs
- Extended service agreement
- 3 years
- 24x7
- for E-Series E48X
- parts and labor
- on-site
- response time: 4 h
Know your gear
Nexsan customers who require infrastructure operation 24 x 7 x 365 choose Premium support for fast, 24 x 7 response and onsite hardware replacement. Once a hardware issue is diagnosed by phone, a Nexsan technical engineer arrives onsite, within 4 hours, if needed.
Premium support also offers enhanced response times to software support issues and an exclusive support hotline for around-the-clock access.
Premium support also offers enhanced response times to software support issues and an exclusive support hotline for around-the-clock access.