- Extended service agreement (renewal)
- parts and labor
- 1 year (3rd year and later)
- response time: 4 business hours
- for NEO 2000E
Assuring the availability of your Overland Storage solution is a critical part of your overall protected data storage strategy. Overland has made selecting and obtaining the proper level of support for the entire life of your product easy and affordable. While the standard Overland support programs are designed to provide the services that most of customers require, Overland understands that your needs may be different and have created a selection of service enhancements to augment whatever level of Overland support you have chosen.