- Extended service agreement (renewal)
- advance parts replacement
- 1 year (4th or 5th year)
- response time: NBD
Likewise, ScaleCare support services are specially designed to consistently provide the service and support you need in order to meet your business needs and long-term success. Scale computing believe every Scale HC customer deserves "premium" support so that's all offer - and at a standard support price point. The days of making support trade-off decisions are gone with ScaleCare support.