Notifications
Notifications
Quick tech specs
  • Multifunction printer
  • laser
  • Legal (media)
  • up to 42 ppm (printing)
  • 33.6 Kbps
  • LAN
  • Wi-Fi
  • B/W
  • Legal (216 x 356 mm) (original)
  • up to 42 ppm (copying)
  • 300 sheets
  • USB 2.0
  • USB host
View All

Know your gear

The WorkCentre 3335/3345 Multifunction Printer boosts productivity with the latest technology advantages, security features, and a host of built-in productivity tools designed to make your daily office tasks more efficient than ever.

This item was discontinued on May 30, 2022

Contact Sales Assistance
(800) 972-3922, Monday-Friday 8am-6pm ET

Better Together

Current Item
Xerox WorkCentre 3345/DNI - multifunction printer - B/W

This Item: Xerox WorkCentre 3345/DNI - multifunction printer - B/W

$703.00

Total Price:
Xerox WorkCentre 3345/DNI - multifunction printer - B/W is rated 3.21 out of 5 by 165.
Rated 5 out of 5 by from Tremendous Product. I really like the product and worth buying this product. The ADF is great, the scanning is great and the print quality is perfect. What else we need. However, there are some issues since was bought but the customer support was awesome, they came out quickly and helped us. Undoubtedly, I would recommend this product.
Date published: 2021-09-07T00:00:00-04:00
Rated 5 out of 5 by from Totally Satisfied Customer This printer "Rocks!" The printer provides me with all my needs and in a timely manner. The documents come out clear and crisp. The copier, faxing and emailing features are easy tasks as the instructions were clear, concise and to the point. I never have any issues working with the machine and I am quite pleased with it overall.
Date published: 2021-10-20T00:00:00-04:00
Rated 5 out of 5 by from Product is constantly having issues This is our main print/copy machine for a small office that is largely paperless. So when we do need to print, it should be easy...and this machine is constantly having bug issues. The screen is difficult to navigate and we continue to waste paper because the machine prints some Xerox cover sheet for EVERY print job sent. Troubleshooting hasn't worked and after being on hold for over 45 mins, I gave up the service desk. Simply put- go elswhere. This product is a time waster and had I not spent so much money on it, would've thrown it out a while ago! Worst purchase for my office in 2 years, and it isn't even close.
Date published: 2021-10-21T00:00:00-04:00
Rated 5 out of 5 by from Great product and reliable Easy to set up and load print drivers. Ease of use and has good options for scanning into PDF format. Good quality for personal use or for home office.
Date published: 2017-08-03T00:00:00-04:00
Rated 5 out of 5 by from Work Center 3345 We got the Xerox Workcenter 3345 to replace our old Xerox Workcenter. Xerox discontinued our old model so we picked the one that seemed most like our old one. The new model is not nearly as user friendly. We also got a rude surprise when it ran out of toner after 2 weeks use. We were not aware that the printer only came with a temporary toner cartridge that would only print a few hundred pages. We got a low toner light and 10 minutes later it stopped printing. Xerox was nice enough to send a full size toner but our office couldn't print anything for 24 hours. I am not sure I would buy this printer again.
Date published: 2018-02-07T00:00:00-05:00
Rated 5 out of 5 by from The 3345 WorkCentre has amazing features My Xerox WorkCantre 3345 came well packed with good instructions. The set up was easy. The touch control is very good and responsive. Looks like OLED screen. It is of good size compared to the competition which were awfully small. The print quality is fantastic and very responsive. The killer feature is the e-Consierge feature. With this set up I can monitor the toner cartridge (from three different locations) and order cartridge from the same website. It got shipped right away for free! - EXCELLENT SERVICE. This unit is 10 out of 10 in design, features, quality, ease of use and value. Just had it for a month. Reliability so far has been excellent.
Date published: 2017-04-28T00:00:00-04:00
Rated 5 out of 5 by from Easy to follow directions We have enjoyed using this once we learned how to follow the commands and the different features.
Date published: 2017-02-16T00:00:00-05:00
Rated 5 out of 5 by from good quality good box but changing setting are very difficult to change
Date published: 2018-11-28T00:00:00-05:00
Rated 5 out of 5 by from it gives lots of problems We have a hard time having it print. We have to turn the printer on and off just to get items to print. It will mess up on the quality of the photo printed where you have to reprint. We are not happy with this printer.
Date published: 2019-05-10T00:00:00-04:00
Rated 5 out of 5 by from DO NOT BUY I purchased my second Xerox 3335 5 months ago. Yes, it was a pain setting up my first one, but it's been working well since then. I figured it would be easier to use the same model at my new office outside of my home rather than to learn a new model. Big mistake. I ended up with a huge influx of work so it took about 3 1/2 months to even start setting up my office. The Xerox was one of the first things that I ordered after signing the lease, so it set there for awhile in the box. I've now hired a part time office manager who is helping to set up the office, particularly all of the challenges with this Xerox. When I first set it up, I'd worked with Xerox tech support and got it working. Left the office, shut down the computer and printer, and when I turned everything on again, it wasn't working again. My computer kept acting like there was a different Xerox printer on the network, not the one that had been set up before, even though it was the same printer. I told my office manager to work with Xerox and get it set up as a fixed IP address. That helped, but then she had challenges getting the Scan to network computer function to work. She's spent many hours on the phone with Xerox. At one point, tech support said, "Why don't you have your IT person do this?" We don't have an IT person. My company is a 1 1/4 person company at this point. A multifunction printer designed for a small office should not be so difficult to set up that it requires an IT person to do it. At this point, it scans to my office manager's computer but not to mine. Now, to add insult to injury, the printouts are coming out with big black blobs in the middle. My office manager checked on it and apparently it's the drum. Surprise, surprise - the drum is only warranted for 90 days after purchase. So even though it sat in a box for about 3 1/2 months, it's not covered. This is a $50 part! NOT HAPPY! I purchased a multifunction printer with a 1-year warranty; I expect it to be covered. Tech support told my office manager that the paper tray must have been put in too rough so it damaged the drum, so it's our fault, not Xerox's. I've been using my 3335 at my home office for almost a year and have never had problems with the drum. Loading a paper tray is not rocket science. It's a pretty standard thing to do regardless of the brand or model. Apparently there are a lot of people encountering this drum problem based on online comments, so the drum must be particularly sensitive or poorly made. At this point, I cannot recommend purchasing a Xerox 3335. I am also seriously considering changing to a different manufacturer for future printers. I have been a loyal Xerox customer for 13 years, but loyalty has to be earned. Hey, Xerox, you might want to remember that large companies often start out small. If you burn your bridges with small companies like mine, they won't be back when those companies grow in size to the volume of user that you want to do business with.
Date published: 2017-08-16T00:00:00-04:00
Rated 5 out of 5 by from Poor quality I bought a Xerox 3335 to replace a 3325 I had for many years. Out of the box, it kept having paper size mismatch error. I sent that one back and got a new one. This one has been working fair since. I still get random (one a day) Paper size mismatch error. Likely a sensor problem. Also its wifi looses connection to my system. We have several other printers that do specific things in my office and I do not have as many problems with all the other printers compared to this one. I have had a small business for 13 years and have always used Xerox as my main work-horse printer. I am re-thinking that going forward after this one dies.
Date published: 2019-05-24T00:00:00-04:00
Rated 5 out of 5 by from Decent multi function printer for small office This is the second WorkCentre 3335 that I've purchased. I have one in my home office and purchased one for my new office. While it's rather a pain to set this machine up, requiring assistance of an IT professional for some items, once it's set up it does work well. The features that I use are print, copy, fax, and scan. I don't use the email function. The 3335 works well both over a network and with AirPrint. I considered buying a different machine but couldn't find anything at a reasonable price that would serve my needs as well. It's also easier if both of my multi function printers are the same model for remembering how to use them.
Date published: 2017-04-13T00:00:00-04:00
Rated 5 out of 5 by from printer ok. NO scanner. Struggling to get scanner to work with my new computer. The CD provided for Printer and Scanner Driver only works for Printer. You have to download Scanner, if you are able to get it. Struggling to get scanner to work. sucks. Great price but if no scanner it is not worth it.
Date published: 2018-08-30T00:00:00-04:00
Rated 5 out of 5 by from Scan to email or to all the computers, all features are great! The work center is a great complement to our busy office, we all can scan or print at the same time and the response is amazing.
Date published: 2019-06-04T00:00:00-04:00
Rated 5 out of 5 by from Lacking I find it very difficult to accept that any printer made after 2000, does not have the ability to automatically detect paper size when scanning or copying. The copy function is complicated when reducing or enlarging image. Too many options HAVE to be selected. Printing quality is excellent, but that is the only good thing about this printer.
Date published: 2019-06-04T00:00:00-04:00
Rated 5 out of 5 by from Should not have to push 2 buttons to make a copy The speed is ok but could be faster as well
Date published: 2018-12-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent results I am happy with the product and it's printing results. I am still getting usew3d to all that the product will do. I wish I had a paper manual to help me (I'm old and need that kind of assistance). For example, how do you print addresses on envelops !
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from This is a slow and impossible to use product. Every page scans as a separate image. I was informed that it will not scan a group of paper as a pdf file after I purchased it. So If I have a ten page document I have to attach all 10 pages to an email separately. There are too many steps to even get it to simply make a copy. The start up CD does not work and when I go on line there are so many drivers that I have no idea what to choose. You have to be an IT person to use this product. There is no way to know how to use it because you have to use the digital booklet but that is on the CD. This was a waste of money and gives me nothing but aggravation. I would never buy a Xerox again.
Date published: 2018-08-30T00:00:00-04:00
Rated 5 out of 5 by from Don't try to print labels or envelopes or use the bypass tray. Non-stop errors and beeping, difficult to resolve. Really prefer the old 3325
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from easy to asembe and prints so well Great printer with resonable price.
Date published: 2018-11-28T00:00:00-05:00
Rated 5 out of 5 by from Annoying beeps The print quality is good. It's not easy to set up, but once it's set up, it works well. What annoys me the most is phantom beeps - frequent, but not all the time. I worked with tech support when I first got the printer and we turned off all of the alerts, but somehow the machine has added them back in. It beeps when it comes out of power save (so just about every time I use it) and on other random occasions. And no, there's no good reason for it to be beeping, like out of paper or malfunctioning. It just seems to like to beep. At this point, I put up with the beeps because the machine still works, but I don't like it and I would not recommend the 3335 to others. I will be seriously researching other brands of multi-function machines when I'm in the market again.
Date published: 2019-01-29T00:00:00-05:00
Rated 5 out of 5 by from This product is an answer to my needs in my small office This machine has been an answer to our small office set up whereby the owner of the company is very old school and does not do computers. With this machine, it allows him to feel like he's faxing, but he is actually e-mailing. :) The network capabilities enable him to send me documents to my e-mail when I am working virtually from my home, etc. He never has to get on the computer!! a win/win!! I give the ease of use a 3 because the buttons on the machine are not user friendly. I have had to be on with the tech department a few times already, just because things are not self explanatory. We will survive!! :)
Date published: 2019-02-28T00:00:00-05:00
Rated 5 out of 5 by from Great product This has been a great product so far; it's fast and simple to use. Setting up the scan feature was a bit more difficult since it goes through a network but so far that was the only issue had. Definitely recommend this product, more than enough for a home office and can easily handle a smaller business as well.
Date published: 2018-03-28T00:00:00-04:00
Rated 5 out of 5 by from Inconsistent output, huge wastage of paper, very difficult to work with I have to revise computer connection with printer every time I need to use. Direct wired option does not work. Wireless option will work inconsistently. Scanner has never worked. Scan to email or PC does not work. Have called support center multiple times for these issues. Every time they give me a different reason for having to rename the device and revise the connection. There is a huge wastage of paper, prints unnecessary banner pages. Have to take five clicks before printing any document, to make "earth friendly" settings adjustments to try and prevent paper waste at each point of use. Overall very upset for purchase of this useless, piece of waste device. Lost a lot of time. All the settings showing checks, meaning the equipment set up is complete, yet unable to use for wireless print/fax/scan functions or scan to email/PC/USB options.
Date published: 2018-11-30T00:00:00-05:00
Rated 5 out of 5 by from Great product The new Xerox is great, the ease of setup was the best feature. Ink always on back order, would love a high volume cartridge and the ease of registering for Xerox rewards could be much simpler.
Date published: 2017-11-28T00:00:00-05:00
Rated 5 out of 5 by from Fast printing, scanning and fax We've been happy with our new Xerox. It's fast, easy to use and we like the scan to email function.
Date published: 2018-12-10T00:00:00-05:00
Rated 5 out of 5 by from A good all in one printer This printer is a great printer. It prints clearly and never breaks down. It will staple my papers whis is a feature I love.
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from Easy to Use This product is easy to use and efficient. It has many features tailored to the type of work I need it to perform. I definitely would recommend this product to anyone in a small office setting.
Date published: 2018-12-03T00:00:00-05:00
Rated 5 out of 5 by from Perfect for small office We have a small construction company office. We print, scan and copy all kinds of documents and it works great. It's on a wireless network. The toner cartridge is affordable. The purchase price of the machine was very affordable. It's laser quality, double-sided, energy-efficient. For us, it's perfect.
Date published: 2019-01-23T00:00:00-05:00
Rated 5 out of 5 by from Simply awful I've previously owned two of the 3225. Those printers were a dream. This printer has more steps to make a copy, throws error messages faster than Taco Bell rolls out new menu items and, in short, is a grave disappointment. Each computer on the network has different experience. The scanner still doesn't work after a fair bit of time on the phone with tech support. I can't be bothered with repeated calls to them for problems. So...yeah. This is the last printer I buy from Xerox for a while.
Date published: 2018-10-02T00:00:00-04:00
Rated 5 out of 5 by from Not user friendly at all Slowest printer I've ever used. It takes several seconds to send a job to the printer. Also, to copy you must first tell the printer you want to copy by selecting the copy button before you can copy. Doesn't do any 2-1 or 2-2 sided double copying. All double sided forms must be copied on one side then flipped over and copied again. It also constantly tells me I need toner even after replacing a toner. Once you refill the paper tray you must confirm you've used the right size paper. Unable to print envelopes or anything that is not letter sized. This is the most dysfunctional printer I've ever used.
Date published: 2019-05-21T00:00:00-04:00
Rated 5 out of 5 by from Love this printer I bought this printer the Work Centre 3335 in hopes that coming from Xerox, it would live up to its claims. I must say, after getting it setup and running I am more than pleased with its performance and print quality. The wireless feature is the best due to my router limitations and lack of an Ethernet connection at the location I had to place it; Xerox's help Tech was very informative and directed me through the process. The instructions could be more informative but luckily there was a knowledgeable Tech that walked me through what I didn't find in the booklet and it was up and running in 5 minutes. I've been using the printer for 2 months now and have no complaints.
Date published: 2018-09-26T00:00:00-04:00
Rated 5 out of 5 by from Fits in small area Its a small commercial copier that fits under my desk.
Date published: 2018-10-08T00:00:00-04:00
Rated 5 out of 5 by from This product is easy to use I am really glad that we purchased this product very easy to use.
Date published: 2018-05-30T00:00:00-04:00
Rated 5 out of 5 by from Simple to use This product is of very easy to use and install. basically it took me 15 minutes to mount and another 10 to install it.
Date published: 2017-08-29T00:00:00-04:00
Rated 5 out of 5 by from A Must Use Printer With a combination of good speed, print quality, and affordability, the Xerox WorkCentre 3300 Series is a premium printer for any office or work setting. As the manager in my company, I often find myself printing out numerous expense reports and other such items that require exquisite printing capabilities. This printer delivers on all areas and makes my job easy. I would highly recommend this printer to anyone, whether that be for casual at home use or in the workplace.
Date published: 2018-12-10T00:00:00-05:00
Rated 5 out of 5 by from Great machine for the price! We purchased the Xerox 3345 to replace an older Xerox and have been extremely pleased with it. It does everything our older one did but much faster. We have had this for about 3 months and so far no complaints!
Date published: 2018-10-25T00:00:00-04:00
Rated 5 out of 5 by from Easy to use This printer is very user friendly !
Date published: 2018-12-10T00:00:00-05:00
Rated 5 out of 5 by from its very good for an office,my all job can do fast and esay Really worth for the money you spend..its very fast if you compare with other printer.
Date published: 2017-09-27T00:00:00-04:00
Rated 5 out of 5 by from No Brainer The Xerox 3345 is great. It's functional, easy to use, and provides many resources right at my fingertips.
Date published: 2019-06-06T00:00:00-04:00
Rated 5 out of 5 by from I like the many function options. I like the speed of this printer especially when printing multiple reports.
Date published: 2019-05-24T00:00:00-04:00
Rated 5 out of 5 by from great for a graduate student! I use this printer because I was tired of going to the college library or to places like kinkos or ups to print materials for class. this printer is great for printing out lots of pages from the computer and also to make copies of pages from books. with the regular store bought printers, I was paying about 200 dollars a semester to make copies because ethe ink would go out really fast. the ink that came with this copier lasted the whole semester, which could print up to 2600 pages. The ink alone was valued at 119 dollars and the copier was about 200 dollars so , the printer was really 80 dollars. not bad for a printer like this. also, I just bought the high capacity ink for up to 15000 copies so I expect it will last much longer. it saves time and I can study w/o interruption. the speed is also good for me. I use it for college , so it is fast enough for my use.
Date published: 2019-05-11T00:00:00-04:00
Rated 5 out of 5 by from Not twain compliant I purchased this product thru the Dell website for $324.00...This product is not compatible with windows 10 and a twain driver for scanning. My certified information technology representative spent 4 hours attempting to make the Xerox recognize the twain driver for scanning and gave up. This purchase was a waste of time.
Date published: 2018-07-31T00:00:00-04:00
Rated 5 out of 5 by from Doesn't Print Labels; Weak Bypass Handling We bought this printer to replace a Xerox Phaser MFP3300 with very similar specifications. Unfortunately, the 3345 DNI printer produces light images on label stock, as if it's running low on toner. It also prints too high on the page when printing labels from the bypass tray, resulting in clipping of the printed area. Neither problem occurred with the MFP3300. Setting the media type of the bypass tray to "Labels" doesn't improve the result. Also, it isn't possible to set the bypass tray as the primary tray so the 3345 draws from that tray first. With the MFP3300, the printer will draw from the bypass tray if there is any paper in it, and draw from the main drawer otherwise. That works well for labels, envelopes, special forms, etc. Conversely, the 3345 seems to be able to choose the bypass tray if it is set to contain different media from the main tray, but it will always choose the main tray if both trays are set to the same kind of paper. The user interface is poorly documented. There are all kinds of checkboxes and settings in the Xerox CentreWare web-based printer manager that aren't mentioned or explained either in online help or the PDF user or administrator manuals. For example, paper type selection (e.g. plain or label paper) is buried three levels deep in the "properties" section. (Paper type can also be selected from the print driver interface on a Microsoft Windows 7 computer, but some applications, such as UPS World Ship, don't make that available.) There's no straightforward way to select the paper type for the bypass tray from the front panel of the printer. So the print engine is weak, the design choices are poor and the user controls are time consuming and frustrating to use. Documentation of the printer drivers and software is all but nonexistent. On the plus side, text and images look crisp on plain paper, and duplex printing works fine. The scanner works fine, although the name of the file it deposits on the computer is DOC.PDF. I didn't see any way to give it a better name. I haven't gotten as far as trying the FAX features.
Date published: 2018-01-30T00:00:00-05:00
Rated 5 out of 5 by from Too Many issues The printer is good looking and all, but there are too many issues with it. I have installed it about 20 times already, but it always has something going on that makes it be installed again. It never installs the Scan with the printer, so you have one, but not the other. I install the scan, it works, but then it is not there anymore. Frustrating, I wish I could return it and be done with it.
Date published: 2019-06-03T00:00:00-04:00
Rated 5 out of 5 by from THIS PRODUCT DOES THE JOB BUT NOT EASY TO USE AND VERY SLOW!!! We have had this product for almost a year now and it is so slow i can walk away and come back before it starts printing!! Always says you have a paper jam even when it doesn't have to pull out the paper tray every couple pages to clear paper jam alarm to get it to print.
Date published: 2018-11-28T00:00:00-05:00
Rated 5 out of 5 by from Scanner will not recognize multiple paper sizes I find it ridiculous that any scanner made in the last ten years doesn't identify paper sizes. I need to be able to scan 8-1/2 x 11 AND 8-1/2 x 14 into one file. The Xerox WorkCentre 3345 does not do this. Now I get to look unprofessional by having the 8-1/2 x 11 scan as a 8-1/2 x 14 page. Or scan the one job into two separate files.
Date published: 2018-06-08T00:00:00-04:00
Rated 5 out of 5 by from This is the worst printer/scaner I have ever work with I bought the WorkCentre 3335/3345 believing it will work just like any other printer I have work with in the past, wrong. To start the scanner does not accept the usb cable I am use to connect my previous one with, it need a network connection, they told me, yea! like I am an IT pro. After multiple times trying to connect it on my own with no results, I gave up and call for help, Xerox team help me set up the network connection and it works, it was not the speed I would expect but it works. Couple of weeks later, after I change the internet provider, the scanner stop working again, "connection to server has failed" was the error, call the Xerox team for help on 1/10/2017, the guy told me you better call your IT team because I might not be able to help you with this IP address issue. I work from home, alone, which big company he believe was working with, there is no IT team around here, just me. I am totally unsatisfied with the product.
Date published: 2018-01-10T00:00:00-05:00
Rated 5 out of 5 by from Constant error of tray paper mismatch User is constantly receiving error messages to resolve tray 1 paper mismatch. Sometime user prints a document sent to him, with a size that was specified something other than letter size, so this is one cause of the constant error messages. But at other times, it may a different cause. I will monitor the printer for further issues, but how do you go about clearing the error messages. It seem to pop up constantly for no apparent reason, or perhaps it was from an old job specifying the wrong paper size. Anyway, printer could be designed to be more user-friendly, in my opinion.
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from Sample printer to use as desk printer Easy to setup, easy to use. Pay the extra to get something better then your standard printer from Walmart, Target...
Date published: 2018-03-28T00:00:00-04:00
Rated 5 out of 5 by from Connection issue The printer and the computer are not communicating even though a driver is installed. The computer says no driver is installed.
Date published: 2018-12-27T00:00:00-05:00
Rated 5 out of 5 by from Had high hopes..... We bought this printer for a small business, but the way it prints is embarrassing. I constantly clean it, but I still get dark lines down the prints and they just get worse and worse. After I use the print to email feature, the printer shuts down and restarts. I have turned off the confirmation page after emailing, but it prints it anyway. We are trying to save money, not use more ink and paper. For a Xerox product, I am not happy with the performance and features.
Date published: 2019-04-30T00:00:00-04:00
Rated 5 out of 5 by from No help desk We purchased the Xerox 3335 earlier this year and there was no help desk support, our technicians try to work out the kinks but there are still unresolved issues with the product.
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from Need to print Labels? this printer does it well As I was searching for a printer, my 2 final choices were the Canon D1550 and the Xerox Workcentre 3335. I went for the Canon and bought it. Later that very day I get a full refund from seller. I needed a printer. No ways, was I to spend another week searching, comparing, reading etc, I just bought the Xerox. All I read about it was negative: no label printing, not reliable, expensive, hard to work with. I was disappointed I couldn't find a Canon for same price. 2 days later, we got the printer. 30 minutes later it was installed, on all computers, including a Macpro. First thing I did was to have it print labels. !) No problem using tray 1 for printing a stack of thick labels. 2) Printing is dark and sharp 3) Toner cooks really well and doesn't smear when sticking your labels 4) No gray background on left over labels not being printed even after going through printer several times. Scanner works well and fast even over ethernet. Its highest resolution is 600 dpi. Sleep timer is set to 1 minute by default. It may be modified in the parameters. As far as programming, don't mess around with the touch screen, which works well too. Set your printer on your network. Once router has set its IP address, open Internet Explorer and type it in the address bar. You will have direct access to all your printer features, on your computer screen Easiest way to setup your printer, scanner, fax etc. Another handy thing to know that was not in the user manual I got: When accessing advanced features, you will be asked a username and password. For this model, default username is admin, and password is 1111. As far as technical support you must call. No support over Chat. Their staff is very helpful. I am far from regretting this purchase. It's our first Xerox, and so far, I love it. This is a very good printer for a small office. I wanted at least one good review to be written for those hesitating on buying this printer. It looks like one only write reviews when things go wrong, which makes reviews average irrelevant. So, hope these comments may help someone. Happy Printing! .
Date published: 2018-03-28T00:00:00-04:00
Rated 5 out of 5 by from Good fast printer for small office use This printer does the job I need it to with relatively little fuss and bother.
Date published: 2018-09-26T00:00:00-04:00
Rated 5 out of 5 by from This product has great features for price Great product that could really be improved with easy to use software for for users that don't have an IT or network specialist to set up. scanner to computer feature really could use some improvements Leaning curve is high for people that are use to laser jets software.
Date published: 2018-09-27T00:00:00-04:00
Rated 5 out of 5 by from Excellent product It works fast, excellent for office work and many more. I like printing from mobile also.
Date published: 2017-10-04T00:00:00-04:00
Rated 5 out of 5 by from Copy n print The right way Excellent mini office product for small business users, great way to start with dependable printing
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great I would give it a higher rating if I could turn off the banner page. I work at a public school so toner is a high commodity! Thank you!!
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from This is the worst printer I've EVER used. This printer was purchased for the opening of my workplace and has not stopped causing issues ever since. It refuses to connect to any networks, doesn't respond to even wired connections, and will not scan for the life of it. This is the worst product I have ever tried to use for my workplace and will never recommend it to anyone I know. Beware!!
Date published: 2019-05-04T00:00:00-04:00
Rated 5 out of 5 by from Versitile This is a versatile machine, with excellent copy quality. We have 2, replacing 2 old office copiers. These machines take up less room and allow us to copy, fax and print invoices at workstations rather than walking to a central machine. We love 'em
Date published: 2018-05-29T00:00:00-04:00
Rated 5 out of 5 by from NOT WORTH THE EFFORT Was very excited to purchase this machine as all the sales literature promised it would answer all the needs of our office. We can print to it only intermittently, cannot fax at all and have yet to get it to scan to a folder on any of our network computers. Set up was a trial. Machine would not accept our IP address. Had to manualy assign a static IP address from the router and manually set on machine. Instructions provided woefully inadequate for this purpose. Actually got on the website of another manufacturer to workout how to do this. Nothing available from Xerox. Placed a service request with Xerox (you cannot call them) via email, 4 days later still waiting. Disappointing result. Will have to return this machine and search again for another provider who can supply equipment that works and support same. Expected better quite frankly.
Date published: 2018-03-22T00:00:00-04:00
Rated 5 out of 5 by from Good printer Good printer. Would recommend but need helpdesk for some features. Make certain you contact helpdesk during warranty period so you have all printer functions operational and avoid the service call fee.
Date published: 2019-02-09T00:00:00-05:00
Rated 5 out of 5 by from Fair Printer; Terrible Scanner I bought the Xerox WorkCentre 3345 for my small business to replace both a printer which was dying and an old, inadequate flatbed scanner. Here is what I found out when I received it: The print functions are pretty good. It prints fast and with good quality, even during duplex printing. The paper selection didn't always work correctly, though. For Instance, when I tried to use the bypass tray to print some labels, a number of problems cropped up. I tried to select labels, but the printer had an error and told me I had selected the wrong type of paper. Also, I have to open the main tray to keep the printer from printing there, which I should not have to do if I am using the bypass tray. The labels I was eventually able to print did not print straight and I ruined many labels before giving up. The flatbed scanner works great and offers decent resolution on scanned documents. The Automatic Document Feeder (ADF) is a travesty and has the same problems as the bypass tray; it can't seem to keep the paper straight when going through the machine. The duplex scanning works fine except that everything is still crooked. One thing to note is that on the web page it states that this printer can scan to a "Local Computer", meaning a computer connected directly to the printer using a standard printer USB cable. It will NOT do this and when I contacted customer service at Xerox, they told me this printer was not designed to do this. Xerox has not yet changed their site to match reality. Also, unless you have an IT person to help you configure this printer on your network, which is the only way it is designed to scan, I would definitely recommend a simpler printer. The only reason I can get any of the functions to work is I have a degree in networking and telecommunications. This printer is not for the networking amateur.
Date published: 2018-05-31T00:00:00-04:00
Rated 5 out of 5 by from Excellent product but a little hard to configure Excellent product but a little hard to configure the pc's in my office, have has to call to customer service, the manual is no clear about that.
Date published: 2019-03-25T00:00:00-04:00
Rated 5 out of 5 by from So far, so good Have been using the machine for two months. Does what we need it to do. Menus and displays could be a bit more intuitive.
Date published: 2017-11-28T00:00:00-05:00
Rated 5 out of 5 by from pop up from xerox The most annoying thing is all the pop up adds from Xerox. There is no way to disable all the pop ups. I will not purchase another Xerox machine until I find out that the popup adds have been removed.
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Too many errors, printer is not currently working. On initial setup the printer seemed okay. The printing was less than advertised, we went through expensive toner cartridges faster than expected. The printer runs into random errors that are not easily fixed. I finally bought the XL version of the toner cartridges and the printer refuses to accept them even though it's for this printer. The printer is currently offline and we don't know how to fix it. Poor printer, poor Xerox support. I will not be buying another one as it's little more than a worthless desk weight now.
Date published: 2018-10-12T00:00:00-04:00
Rated 5 out of 5 by from Hard to set up and use This printer was difficult to set up and use. I ended up calling Xerox support to get the banner page to stop printing and get the scan set up. Scan only creates tif files where I would prefer pdf so I do not like the scan feature. When the toner is gone, the printer stops printing without much notice. I was unable to purchase a replacement toner cartridge in the store and had to order it online which left me without a printer for several days. I like the double sided printing and the print quality is excellent. I will not purchase a Xerox printer in the future.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from the print is good - scanning is bad! i dont recomend this printer if you want to print and scan. i cant scan with it/ have only problems. waste of money!
Date published: 2018-05-25T00:00:00-04:00
Rated 5 out of 5 by from I enjoy the ability to print on both sides of the page. It was easy to install, fast network connectivity and very good quality of print. The friendly menu made very easy to manage the tasks
Date published: 2018-09-26T00:00:00-04:00
Rated 5 out of 5 by from Worst printer I have purchased in 30 years Needing a good reliable printer for every day use, give this one a miss, we have spent 15 hours trying to get it to run without neediong constant resetting and nil support from the purchasers or the manufacturers, this one is on its way back to the online suppliers from whom we purchased, its back to HP for us!!!
Date published: 2018-02-21T00:00:00-05:00
Rated 5 out of 5 by from This model is good for light, home office use If used in a home office for light to medium print jobs, this printer may be ideal. But not for any business of office use where printing and faxing are required regularly throughout the day. Having to adjust settings from a website, is also an inconvenience at times and not easily navigated.
Date published: 2020-03-18T00:00:00-04:00
Rated 5 out of 5 by from Great Value for the features I'm happy with the Xerox WorkCenter 3335 I purchased. The wireless feature saves space so the printer can function remotely and print from anywhere its placed. It has a clean and clear print quality, scans images clearly with user friendly functionality settings. I would definitely recommend this product .
Date published: 2021-03-18T00:00:00-04:00
Rated 5 out of 5 by from Fair-Problems Connecting When this printer is working it, it prints and scans nicely. I have it connected through a network and use it on two computers. I do not use it often, but when I do need to use it, it always has connection issues that I have to work out to use.
Date published: 2019-10-30T00:00:00-04:00
Rated 5 out of 5 by from Great for copies and scanning We love the ease of just making copies. Our problem is when we need to do legal size printing. It takes us an hour or two to switch and get it to print, and then an hour or two to get it switched back. All we wanted was a standard copier to make copies in black and white, which is all this office does. It is great and affordable but we are thinking of purchasing a copier just for legal because of the time wasted in getting to other modes. Love the scanning to a zip drive but other features we have not used as we go from screen to screen and never figures out how to use them. It goes to sleep really fast and then you have to wait to make copies so that is also an issue. There is nothing that tells you it is out of paper other than a little button on the paper tray and then it just shows it's low.. I have had tax clients in and left and then an hour later figured it out and had to have them come back. It needs a colored flashing light to tell you if all of the pages did not print. The copier is a great value and I like the ability to get the large cartridges. I also like not having to purchase any color but black since everything we do are documents that are all black and white. I didn't like that the manuals are all online. I am old school and want a book with instructions so sadly most of the features I'll never use.
Date published: 2020-03-30T00:00:00-04:00
Rated 5 out of 5 by from This product does not match my expectatives This is my second Xerox Copier, I had problems with the first one many years ago. I gave you a try with this one and is the same as the old one.
Date published: 2019-09-23T00:00:00-04:00
Rated 5 out of 5 by from Not user friendly. This is THE MOST difficult of printers I have ever had. The computer specialist who configured the printer was stumped on how to set up certain functions such as getting confirmation reports after faxing. Further, I have been on the phone for days with Xerox to help me with not only this but having the desktop scan documents vs. going to the printer panel to do.
Date published: 2019-12-10T00:00:00-05:00
Rated 5 out of 5 by from Scan I feel that there could be an easier way to scan to a email address.
Date published: 2020-01-30T00:00:00-05:00
Rated 5 out of 5 by from We bought one of these to use in our accounting Dept. Its much better than the old Imagistic Comercial unit we retired. We bought this to replace or old Fax machine. We have been very pleased with the Scan to Network drives function. The network setup was easy for me to configure. The scan two destinations interface programming made sense and was east to configure. We can now scan to email easily or copy or scan to a network drive. The only thing i don't like is i haven't been able to stop a page from printing after sending a fax or receiving one. this seems wasteful to me. I will, as i start to replace more department fax machines , use these as replacements.
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from Buy something else We are constantly having to replace the printing drum. After internet searches, you can see that it is a common problem. Although the printer is on the cheaper end, you will sink lots of money into printer drums
Date published: 2019-07-09T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer Using it for our Sales department. Was easy to set up for everyone. Excellent print quality. Speed is good for how we use it. Supplies are easy to replace. Like the high-capacity cartridges option - we can go months without having to put a new cartridge in.
Date published: 2019-12-11T00:00:00-05:00
Rated 5 out of 5 by from too complicated it takes too many screens to just do a copy or a scan. asking us to confirm what paper size was installed should be done by the machine without asking If i press a button to make a copy it should just make a copy. if i want to do something unusual in marketing the copy there should be advanced settings The actual speed of the coping is good the actual time it takes with the user interface to make a copy is poor
Date published: 2019-08-18T00:00:00-04:00
Rated 5 out of 5 by from Features would be great if the machine worked as advertised, it is down for various reasons instead of available for a small independent bunsiness. This is not the first Xerox I have owned, my very first Xerox lasted 12 years, never had to ask for Tech assistance. Ink cartridges were half the price. I will have to review if I purchase another because I cannot afford to be without the equipment to keep my office running. If you purchase I wish you luck, maybe what I have was not Quality Inspected before putting on the market to sell. I will say, however, the Tech Service is the best and one of the reasons why I decided to stay with Xerox as long as I have.
Date published: 2020-03-06T00:00:00-05:00
Rated 5 out of 5 by from Great printer but ... The printer is great. Learning how to set the printer for scanning and forwarding PDF documents was a trial. The printer interface via a web browser was tedious. Instructions were most useful, however, they required the knowledge of a trained person. I am a retired engineer doing accounting for my part in a building project and I am very familiar with computers, however not familiar enough to use the instructions. I was forced to contact support several times for help. Every time my computer system, or the printer loses power then I have to reset the address IP addresses. My printer is cabled to my WIFI and exists one floor below. I still have not been able to set up the printer for a wireless connection. I have given up trying because of the experience of setting up the printer to scan. Overall, the printer is great! It prints my checks and helps me print invoices along with the business letters demanded of me.
Date published: 2021-04-06T00:00:00-04:00
Rated 5 out of 5 by from Not user friendly Setup is a nightmare. Still can't figure out how to scan. Won't read any of my USB drives, so that I can manually scan. Very frustrating. Read reviews that other people were having the same issue, looked at Xerox responses and tried them. Most of the webpages they referred to, don't work.
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from This is a very good product for home or a small office environment Had difficulties in the beginning to set up. Once it was set up it was easy to use. There is a user name cover page on every print job which I could not get rid of it. Before every print I have to disable the cover page for not to print.
Date published: 2020-08-03T00:00:00-04:00
Rated 5 out of 5 by from Far too temperamental to be useful We changed our office printer for the 3345 on recommendation but all we've had is problems. It loses connectivity, it goes to sleep in the middle of print jobs, it just sits there and refuses to print, it flashes up non existent errors. Every day you don't know whether it'll work or not. It'll queue up 13 jobs because it thinks the output bin is full (it's empty). It'll sit sullenly in the corner whilst 16 jobs are waiting - tests all show operating perfectly and 'ready to print' but nothing happens. rebooting, turning off and on. unistalling printer and /or drivers then re installing hasn't helped. We thought that we'd stop being wifi and go hard connected.. Cable isn't long enough to connect to computers. It's all one problem after another. As our documents are time sensitive hanging around for three-four hours until it suddenly springs into life and prints a backlog is not much use to us. When it is working it's great but as title suggests it just seems too temperamental
Date published: 2020-08-13T00:00:00-04:00
Rated 5 out of 5 by from Has every feature at a great price I purchased a new Xerox printer, copier, fax, and scanner a few months ago. For the price paid it has all the features needed and a few unexpected. The printer is fast and has excellent quality. We have many other printers and this one is the best.
Date published: 2020-06-04T00:00:00-04:00
Rated 5 out of 5 by from Regret Buying Massive lag in printing-- it kind of has a mind of its own. Doesn't work well with my desktop and network, and the install and settings are tricky and difficult to adjust. Require many calls, but they don't provide service. You can't even change the password without replacing the machine.
Date published: 2020-09-25T00:00:00-04:00
Rated 5 out of 5 by from Never again Very hard to set up till today can’t even use it to be able to scan no reference of how to
Date published: 2020-07-01T00:00:00-04:00
Rated 5 out of 5 by from Great printer and scanner I have only one issue with the workstation 3335. The instructions for attaching the scanner to a computer file is riddled with acronyms leaving the instructions vague at best. Other then this one issue, I cannot speak highly enough for it.
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from no 1 button copy, feed issues, "confirm" everytime Constant issues with feeding. Paper jams etc. A 1 button copy with no questions asked would be great, Everytime the tray is opened , we have to acknowledge the same paper is installed.
Date published: 2020-11-24T00:00:00-05:00
Rated 5 out of 5 by from Irritating to set up, not intuitive at all We purchased this copier as an all in one solution for our small office needs. It is not intuitive at all and very irritating to set up. I feel like a printer of this quality should decrease the time we spend on the logistical office tasks, not add to them. We are constantly trying to 'figure out' what went wrong and why we don't have the print copy we need. So very disappointed in this product- will never buy one like this again. Also- I literally never take the time to write reviews- this one irritates me so much I felt compelled.
Date published: 2020-11-15T00:00:00-05:00
Rated 5 out of 5 by from Very difficult to use I purchased this device for use in a very small business. Operating it requires an IT degree and the amount of time spent on getting the printer to work at various stages of using it in the past 6 months has exceeded the value of the device itself. For example, configuring the scanner in a way which makes use of how fast it is will require you to set up a local FTP server, static IP addresses and a new user account in Windows. That said, I've reached a stage after reinstalling Windows that despite having precise instructions, I can no longer get the scanner to work via network. The documentation is very poor. On the upside, I can't fault it when it's actually working. You might be better off with this device if you have a networking expert in your staff.
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from Good but major issue I have had this printer for almost a year. Right from the beginning there was an issue that I reported to Xerox and even had a service company come to address however I was told that there was an issue but that nothing could be done to fix the issue. The issue is that this machine, when connected to the network, will at times, continually power cycle on and off making it unusable during these periods. Sometimes these power cycle events only last a few minutes, other times they can last hours. Its a bit frustrating.
Date published: 2019-10-29T00:00:00-04:00
Rated 5 out of 5 by from This product works well with printing alot of pages I really love this product, it's great to have and very easy to manage.
Date published: 2020-04-06T00:00:00-04:00
Rated 5 out of 5 by from Get Work Done Been using WorkCentre products for years. Reliable machines for professionals who rely on them to print, scan and fax all day long.
Date published: 2019-12-04T00:00:00-05:00
Rated 5 out of 5 by from Compact The size of this copier is very convenient for small office space. It is still able to do a lot of printing. Good quality
Date published: 2020-05-19T00:00:00-04:00
Rated 5 out of 5 by from Setup is a Nightmare Granted I'm not a genius IT engineer, but it is looking like I need to be. Setting up the printer is so confusing and ease of use is horrible. A simple thing like connecting to WiFi is somehow impossible. Looks like I need to pay a little more for another brand to get the simplicity I need, because working on computer related stuff is not how I'm going to spend my workday.
Date published: 2021-05-25T00:00:00-04:00
Rated 5 out of 5 by from Too Sensitive and Too Complex In a multifunction machine we want a product that is easy for the staff to use and reliable. While the WorkCentre 3345 has been reliable, it is irritating to use because every time we pullout the tray, something we do on a regular basis, the tray settings have to be reconfirmed. The default setting was to print a cover sheet between jobs which we found to be a waste of paper and a problem when we putting forms in the tray. Trying to program from the input screen is difficult to impossible and the online instructions are either incomplete or wrong. The only way we have been able to change the machine's program is through the computer access program and this is a time consuming complex process. Our previous generation WorkCentre was less sophisticated but much easier too use. The designers of the WorkCentre 3345 missed the mark. Too Complex!
Date published: 2020-02-22T00:00:00-05:00
Rated 5 out of 5 by from Great B&W Home office printer Perfect for home office use. Great for scanning in paperwork as well.
Date published: 2021-01-08T00:00:00-05:00
Rated 5 out of 5 by from Excellent Very happy with our purchase. Small but very good return for the investment.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Printer Noise I t has made a noise form the get go, when printing more than a few pages. Had to have a IT come in to get it to work properly.
Date published: 2020-10-02T00:00:00-04:00
Rated 5 out of 5 by from Worst printer ever The connectivity of this printer is absolutely terrible. The print quality is very good but good luck with scanning to an email or to a connected computer. This is the first and last Xerox we will own.
Date published: 2020-05-01T00:00:00-04:00
Rated 5 out of 5 by from The product is way to complicated for home use This unit is designed for a multiuse multi-person office not for home use It is a very complicated unit with poor instructions It is a very good printer does all that it says it will just very hard to use and set up. Unless you are very good at set up do not purchase this unit for home use This product is designed for office use
Date published: 2021-04-17T00:00:00-04:00
Rated 5 out of 5 by from poor service This machine is hard to work, will not scan from printer to computer. the service is horrible.
Date published: 2019-07-15T00:00:00-04:00
Rated 5 out of 5 by from This product is OK, but software is severely limited The printer itself works just fine, but the interface with the drivers and the software make this one of the most frustrating experiences I have had with a printer. First of all, you cannot just install the printer drivers. You have to install the Xerox suite, which takes up memory and slows down my i5 PC. Secondly, why is there no option to stop printing with a title page? Waste of ink! The printer GUI is not intuitive, the drivers are awful, what is there to like?
Date published: 2020-03-05T00:00:00-05:00
Rated 5 out of 5 by from Frustrating and inconsistent I ended up with this product because there are few options that offer 4 in one and black only laser printing. This is my home office printer, need all function. We have Xerox at the office as well. Same problems. Poor software makes many simple tasks complicated--like scanning to computer file--took a big work around to get it to work. poor options for controlling scanning quality, shape, etc. Frequently goes into sleep mode and has to be manually wakened, so won't print if you are not standing next to it to wake it. Send faulty messages that it has not been able to print when it has printed. Sometimes really won't print and has to be powered down and up again to get it working. Very slow to start each printing job. Fast enough for each page in the job, but very slow if you have several separate jobs to print, which is usually the case. Takes up to 30 seconds to start printing, seldom under 15 seconds. Prints a two page document about itself every time there is a power disruption or other problem--huge waste of paper and ink. Can't figure how to turn that off. Really unhappy with this machine.
Date published: 2019-07-09T00:00:00-04:00
Rated 5 out of 5 by from Great product but suffers due to firmware issues This is a great product. However, it suffers due to support and firmware issues. The firmware needs to be enhanced and updated to cover multiple problems, which are due to enhanced security issues implemented by internet email providers, with scanning to email and to scans directly to PC via LAN. Also, I have repeatedly contacted technical support which usually fails to connect to a living person. Email to support has never been returned etc. These are the two reasons that I knocked the ratings down 1 star.
Date published: 2020-04-24T00:00:00-04:00
Rated 5 out of 5 by from works excellent its nice recommend it works good
Date published: 2020-05-03T00:00:00-04:00
Rated 5 out of 5 by from works very sporatically on network WE have 2 of these set up on our network and both of them seem to be off the network more than they are available. For no reason they just fail on printing from a network computer.
Date published: 2019-07-08T00:00:00-04:00
Rated 5 out of 5 by from None Excellent printer easy to use Overall good rating
Date published: 2020-02-12T00:00:00-05:00
Rated 5 out of 5 by from Junk 46 years experience with business equipment..... this is the worst! Go back 30 years and start over! Xerox used to be a good name in the business, this machine is pure junk!
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from This product has great features PRINTS GREAT REAL FAST GOOD TONER
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from Routine maintenance parts no longer offered for Xerox Workcentre 33xx series Apart from Toner and drum, there are also Routine maintenance parts required for this printer. Transfer Roller Feed Rollers Document Feeders But Xerox don't offer them any more so don't buy this printer expecting it to last more than 40,000 pages or so. For some reason these parts are only visible using the physical printer maintenance page on the printer, not on it's network management webpage. The replacement model B405 series (and indeed the entire Versalink set) has it's own UI issues that enrage employees and management. At least the AltaLinks are still decent to use.
Date published: 2019-12-02T00:00:00-05:00
Rated 5 out of 5 by from Not particularly impressed After about a years' worth of use we found that the printer started printing blotches on the paper at the same point. It could be user error - we touched some kind of drum head or something inside but it's annoying nonetheless. Then the printer by default always prints a cover sheet, which results in a significant waste of paper. You have to go computer by computer to tweak the print settings to get rid of that wasteful print. The coverletter feels very 1990's business-ish. The scanner works well. The little screen interface isn't super intuitive to get to the point where you can change settings, scan to USB, etc.
Date published: 2021-05-16T00:00:00-04:00
Rated 5 out of 5 by from No matter how many times I read the manual, I cannot understand the features We hoped this would meet all our copy needs for a small theatre - copying from the glass (which is what we do most often because of bound scripts) - it is very difficult to copy the entire page of a document. Copying two-sided to one sided is inconsistent and frustrating. The machine often "freezes" and we must unplug and begin again! After only making approx. 500 copies, we were forced to buy toner, which is nearly as expensive as the unit itself!
Date published: 2019-08-27T00:00:00-04:00
Rated 5 out of 5 by from Not the quality I expected I purchased this machine mainly for duplex scanning, duplex printing and the 50 sheet bypass tray. The set-up was a nightmare but it works (mostly) the way I need now. The Print quality is not as good as my 7+ year old Samsung and the scan quality is worse.
Date published: 2021-02-24T00:00:00-05:00
Rated 5 out of 5 by from Reliable, easy to use workhorse I bought the WorkCenter 3335 early in the pandemic because of the value proposition vs my full color laser printer for working from home, and the need to scan in documents to coworkers and clients. It's met that need well, and while it's not the best at anything, it's a great all-rounder that has been reliable and simple to use. My feature requirements included a need to be able to AirPrint from my cell phone or iPad, print from my computers, print the first page quickly, scan to email, and be cheaper to operate than color printers.
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from Great Value for the money This printer works well, prints in high quality, fast and efficient. The only problem we have had is the drum gets burn marks on it very easily when printing multiples due to heat I am thinking. But overall works great!
Date published: 2020-06-01T00:00:00-04:00
Rated 5 out of 5 by from Printer constatnly goes offline for hours at a time. we have the printer set up to be wireless and it continually goes offline. We can't print to it for hours at a time. It will then be fine and for no reason goes offline again. Its not our wifi as we have other printers in the office that are wireless which we don't have any issues with. We also just hard wired the printer and it would do the same thing.
Date published: 2020-02-11T00:00:00-05:00
Rated 5 out of 5 by from Horrible UI Horrible User Interface....not designed for small office without an IT staff. Unlike earlier WorkCentre 3225/3215 of which I have probably bought 10 over the past years, you can only manage with centreware and not easy printer manager.... The box it came in didn't seem to be original, every light stays on all the time, have to shut down and restart everytime I wanted to print.
Date published: 2020-01-15T00:00:00-05:00
Rated 5 out of 5 by from This product is O.K.! this printer prints very nice pages but just takes too long
Date published: 2019-07-16T00:00:00-04:00
Rated 5 out of 5 by from very good for mediuam size office very fast all wireless very smart printer scanner copyier
Date published: 2019-11-12T00:00:00-05:00
Rated 5 out of 5 by from Looks nice on my printer stand, works well. It works well and looks nice. We have been having issues with the scan to email and scan to pc/folder. Haven't been able to get it to work, even with the help of our ISP. Not sure...
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from This printer is a nightmare Honestly, this is one of the worst printers I have ever used, it is a nightmare using it. It always has some error, it's very difficult to understand how to avoid or delete those errors and make no mistake, the printer will beep continuously and loundly until the error is resolved. I truly regret buying it, it does NOT live up to half of the expectations. Very very disappointed!
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from Piece of Garbage My printer was purchased for use in my accounting office. It has given me nothing but grief since day 1. Everything was problematic with this printer from printing envelopes, to scanner issues. It is not even 1 year old and i had to scrap it. I had zero luck with xerox support. I feel i was taken, ripped off, and that a name that i used to trust "xerox" is tainted and i will never own another xerox product.
Date published: 2020-01-28T00:00:00-05:00
Rated 5 out of 5 by from Unable to fax or receive fax. After multiple trouble shooting and set ups, we are still having issues with faxing or receiving faxes.
Date published: 2020-11-09T00:00:00-05:00
Rated 5 out of 5 by from Great Printer/Scanner/Copier/Fax This is a well thought out, designed and engineered product with a great price point. It's packed with features most anyone will appreciate and Installation couldn't have been simpler. This is the first printer I have ever owned that is not manufactured by HP. I have been a loyal HP follower for many years and have owned 5 or 6 of their inkjet printers and at least 10 color and monochrome laser printers. We have been using this machine for more than 2 years now and are very pleased with everything about this Xerox Workstation. I doubt that I will ever purchase another HP printer again. I am so pleased with this machine.
Date published: 2021-06-14T00:00:00-04:00
Rated 5 out of 5 by from Nice features I upgraded from a 3300 MFP. I like the speed, two sided feeder and other features this machine has, at an economical cost. I was not happy that they did away with the selective fax ring ability the 3300 had, but a SR3 box from Multi-Link solved that problem. A shame they could not tell me such a product existed.
Date published: 2020-02-11T00:00:00-05:00
Rated 5 out of 5 by from various features I love using this product. It has great features. I can scan, fax, copy, and I can save my jobs. The print quality is great. It's easy to use. I can scan documents and then email them to other staff members and clients. Also, the speed of printing jobs is much faster than the older all in one that we used to have in the office. I get print jobs done in half the time.
Date published: 2020-12-23T00:00:00-05:00
Rated 5 out of 5 by from Great Product This all in one device is a great asset to our office. Easy to use & maintain.
Date published: 2020-03-02T00:00:00-05:00
Rated 5 out of 5 by from Not the best printers I have ever used. The delay from hitting the print buttons to starting of the printing is the slowest I have ever seen. I can never figure out how to cancel a job when I have selected the incorrect paper size. To me not very user friendly.
Date published: 2020-10-13T00:00:00-04:00
Rated 5 out of 5 by from Not User-Friendly At All We purchased this printer to replace our old Xerox that needed a fuser, as it was more cost-effective to buy a new printer than pay for the fuser. The print quality is great, but it is not user-friendly at all. It is constantly going "offline" and I have to remove it and reinstall it to use it wirelessly. I have yet to figure out the Scan to email feature. I believe there is an additional, extra $50 "wireless network adapter" that needs to be purchased; perhaps that would help. I'm not sure why a printer in this price range would need an extra part to use it wirelessly. We needed a "workhorse" but we got a finicky dressage horse that is too complicated to use unless you have an I.T. degree. Very disappointed.
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from Perfect for small office We are a commercial contractor. We print and scan hundreds of documents. The Xerox 3335 Workcentre replaced a copier, fax and scanner. It comes with built-in wi-fi connectivity, so it tied into our wireless network. We print & scan from two laptops and a desktop. It defaults to double-sided copies which saves paper. The machine was very affordable and its toner is not expensive. It's a good bang for the buck.
Date published: 2020-07-26T00:00:00-04:00
Rated 5 out of 5 by from too slow 1) Prints too slow; Need to clean lines on copies at least 2x week; Way too many steps to change over by-pass tray to print letters, envelopes, postcards, etc.; Customer wait time way too long (many times over 1 hour); Having to confirm paper trays is a waste of time
Date published: 2019-10-16T00:00:00-04:00
Rated 5 out of 5 by from great printer with no driver support for chromeOS or linux if you are running a microsoft shop, this may be a great printer. If you are on any other platform, this printer is a brick in your office. Zero support from Xerox online
Date published: 2019-11-13T00:00:00-05:00
Rated 5 out of 5 by from Way over complicated and difficult to use Needed a new printer for an additional office. Supplier offered this one instead of the usual make, unfortunately Its a nightmare to set up and use. Start with the good bits - The print quality is excellent - that's it! The user interface both on the printing tabs and physical controls are overcomplicated and are mostly pointless. There are no applications supplied for scanning etc., even using Adobe software it still fails. Annoyingly It prints out its status each time it starts or is reset, default is printing separate job pages, there is probably a setting somewhere for these, but where? Clearly the designers never heard of the concept of being 'efficient and green' - Definitely a printer for the1990's To be fair maybe after a 4 week training course it might be ok - But just want a printer and scanner that works, like I'm use to! Perhaps if they overhauled the user interface software and supplied a scanning application (like other suppliers do) it would be an incredibly great printer/scanner, but as it stands, its not. In summary, it has all the features a small business doesn't need and none of the features it does!
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Great Copier I use this copier for work purposes. It is used on a daily basis and some days it gets used to make booklets, which means it is run non-stop for hours. It is a tad slower than the larger copiers that we rented but still fast enough to keep up with my needs. This copier does everything I need it to do and most everything that the larger copiers do. It rarely jams but when it does it's easy to find the jams and get back up and running quickly. I love that it scans to my desktop for easier email attachments. It does fax but I don't fax so I haven't set that up. All in all in the nut shell. If you need a work horse copier and don't want the expense of renting, this is your guy. I have had this copier almost two years now and I still love it.
Date published: 2020-02-21T00:00:00-05:00
Rated 5 out of 5 by from Compact size with great functionality The WorkCentre 3345 is a great size for a small office environment, fitting on a tabletop/cabinet. It's fast, quiet and able to print on letter and legal sized paper, as well as, auto duplex printing. Easy to set up and connect to the network. I would not hesitate to purchase another, if the circumstances are warranted.
Date published: 2019-10-30T00:00:00-04:00
Rated 5 out of 5 by from excellent product I it everything i could want in a work center
Date published: 2019-12-21T00:00:00-05:00
Rated 5 out of 5 by from this product is hard to set up and very difficult to use. Often, the device webpage does not work. The wireless scanning set up is a nightmare.
Date published: 2020-08-05T00:00:00-04:00
Rated 5 out of 5 by from Great Printer for Home Office / Small Business This printer is great for home offices and small businesses. Very easy to use and configure for all printing, scanning, and faxing needs. Gets hot when printing a lot of pages at once (over 50), so we just say "hot off the press, literally". Even paper jams are very infrequent and when they do happen, easy to access the jam. Definitely spend the money and get the Extra High Quality toners - they are the most expensive but on a per page cost, worth it and easier on printer than continuously replacing toner cartridges.
Date published: 2019-08-26T00:00:00-04:00
Rated 5 out of 5 by from This is a reliable product Initial setup was difficult as i had to reach xerox customer care but the Machine is working fine. I m happy with it.
Date published: 2020-11-19T00:00:00-05:00
Rated 5 out of 5 by from This is a great product from xerox The Xerox Workcentre 3345 is a great printer. Xerox has develop a printer that is fast printing, scanning capabilities, compact, desirable design and great lasting quality. Xerox has taken their great large business copier technology and adapted to a smaller printer for small businesses and consumers without sacrificing quality. The only technology or feature I believe Xerox falls a little bit short in, is the scanning interface currently being used. It took a bit of technical ability to have the function properly configure, but with a little patience it's possible. Xerox also has a great Xerox support team who you may contact and are very knowledgeable once you are able to get a hold of someone. Overall I think Xerox has done a great job by not sacrificing quality and producing a printer which is a lot more compact, allowing consumers to enjoy many of the benefits of a Xerox copier. For what Xerox is known for.
Date published: 2019-11-08T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer This is a fine example of a great high speed black and white printer! It has very few to any problems. Cartridge size is good for extended printing.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from miss my old dell printer I wish they still made my old dell printer. this unit does not compare, and I would not recommend it to anyone. very difficult to use and nearly impossible to change settings that should be easy to access. haven't had it two months and it already sqeaks when printing.
Date published: 2020-04-28T00:00:00-04:00
Rated 5 out of 5 by from Great printer for the price This printer is fast and has many features that out perform any previously owned printers. Set up was a challenge but Zerox technical support quickly had me up and running. I continue to get tons of notifications from the printer about statuses but I simply delete them as I complete my printing needs. This is a very nice and fast printer and I would recommend to anyone needing a reliable printer.
Date published: 2020-03-18T00:00:00-04:00
Rated 5 out of 5 by from It is pretty sweet This printer is easy to use, and is quick to set up. I recommend it to all users!
Date published: 2019-08-27T00:00:00-04:00
Rated 5 out of 5 by from AVERAGE PRINTER - I WAS EXPECTING SOMETHING BETTER, QUALITY IS NOT AS GOOD AS I WAS EXPECTING. IT TAKES TIME TO PRINT THE SECOND COPY AND THE THIRD AND SO ON. IT IS AN AVERAGE PRINTER.
Date published: 2020-01-07T00:00:00-05:00
Rated 5 out of 5 by from How do you stop the extra top page from printing. It's a huge waste of paper We like the copier overall. I would like to be able to stop the first cover paper from printing with every print. It's a huge waste of paper.
Date published: 2021-03-09T00:00:00-05:00
Rated 5 out of 5 by from Amazing Product Our printer is amazing and quick. It makes printing huge numbers of copies, efficient and easy.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Expected better from Xerox Is this the company whose R&D was the seed that launched products such as Apple, Adobe, to name a few? can't believe how terrible their user interface, software design is. Virtually any undergrad from a decent school could design a better database and user experience. (you have to load the user permissions separately for each function if you want to monitor usage). You get arbitrary error messages that can't be resolved thru' their support (Xerox has foolishly outsourced without any training or ownership of the problem). We were able to resolve it simply because we had someone in R&D who could do a better search within their knowledgebase. This is in addition to the original copier not working & after closely working with their R&D for over 2 weeks and finally getting a replacement - firmware loaded with incorrect version of the s/w!!! (how does a company like Xerox even do this in this time and age!! Heads must roll at multiple levels not just at the top) These are just a few problems we faced with Xerox...
Date published: 2021-06-30T00:00:00-04:00
Rated 5 out of 5 by from Good printer It is a very easy and clear product to set up and use. print speed and quality are very high. It is an event that makes it very easy to use with wifi. Definitely a product I would recommend.
Date published: 2021-06-30T00:00:00-04:00
Rated 5 out of 5 by from A God sent for working vertually Our owner highly depends on my always being available in all shapes and sizes. When I'm working from my home, because of its network capabilities from e-mail to being able to print to this machine from my computer, it works!! I could not work without this machine!
Date published: 2020-01-06T00:00:00-05:00
Rated 5 out of 5 by from Great product for a reasonable price Fast, easy to use and clear print. One of the best I own in my home use.
Date published: 2021-07-13T00:00:00-04:00
Rated 5 out of 5 by from Hard to use All I wanted was to be able to print a confirmation fax log and apparently that is not an option with this machine. Even though there are directions online to do such, the buttons its telling me to use are not there! Same model....I would not recommend this product as it is beyond frustrating. We also have issues with the drums and printing medical forms with black streaks down the center is beyond unprofessional. This machine is frustrating and not worth your money or time!
Date published: 2021-07-20T00:00:00-04:00
Rated 5 out of 5 by from It operates outside of my home office space My home office is cluttered with about everything imaginable except for a printer. My Xerox workstation is located in the downstairs hot water cabinet and communicates with my system via a WIFI connection. I have a main computer system and two laptop computers that can wirelessly send or receive, data from the workstation. I love it !!
Date published: 2021-12-14T00:00:00-05:00
Rated 5 out of 5 by from Some misleading info This copier only prints back to back doesn't copy back to back - in other words if you have a double sided original you need to copy one side at a time. When I read that it copied on 2 sides I also assumed it copied 2 sided originals.
Date published: 2021-12-16T00:00:00-05:00
Rated 5 out of 5 by from Good Prlnter but Parts not available I purchased this a year ago, now the fuser assembly needs to be replaced. The issue is that Xerox sells the printer but we can not find the part for the fuser assembly which cost about $200 to $300 dollars. Other than that it works great, but does no good if you can not find the parts.
Date published: 2021-11-11T00:00:00-05:00
Rated 5 out of 5 by from Great all around Printer I really enjoy this printer. Easy to use, Super Fast. Very user friendly
Date published: 2021-11-18T00:00:00-05:00
Rated 5 out of 5 by from Worst Printer I've ever had I switched from many years of using Brother printers because they didn't last. I have never had a printer that is so difficult, slow, and annoying.
Date published: 2021-12-07T00:00:00-05:00
Rated 5 out of 5 by from Terrible scanner I had this printer less than 6 months and the document feeder won't scan correctly. I can scan using the flatbed but not the document feeder. It scans and the resulting scan is jagged lines - as if it is out of balance or needs to be calibrated.
Date published: 2021-12-07T00:00:00-05:00
Rated 5 out of 5 by from I bought this used device to use as a printer, copier, fax, scanner. This XERIOX 3345 multifunction copier-scanner-fax is an incredible device. The unit has performed well and has not failed to impress me with its ease and utility. enlargements, scanning, copying, faxing are all done with no effort and the intuitive nature of its features appeals to me since I do not like complicated tasks. One button features are appreciated in almost every option. This unit, while not new, has functioned well in my small office environment. Thanks, Xerox
Date published: 2021-12-05T00:00:00-05:00