195

AVAYA CC 6.0 LIC FILE ON MEDIA

Mfg. Part: NT9S34AA | CDW Part: 2028486
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This item was discontinued on December 1, 2016.

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Product Overview
Main Features
Contact Center Manager Server (CCMS) offers a scalable solution for dynamic contact center environments requiring sophistication and differentiation in the care offered to their customers. CCMS provides skill-based routing; call treatment flexibility, real time displays, multimedia routing, and comprehensive management and reporting functionality - empowering contact center managers with the tools and agility to deliver unique and unprecedented care to their customers. The rich scripting language supports multifaceted call routing and treatment decisions based on combinations of real time conditions.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
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Manufacturer: Avaya Phone Systems
Product Line: Contact Center Manager Server

 
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12/10/2016 10:11:04 PM
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