Acronis Advantage Premier - technical support (renewal) - for Acronis Backu

Mfg. Part: V1CXRPZZS11 | CDW Part: 3465892 | UNSPSC: 81112202
$477.99Advertised Price

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  • Technical support (renewal)
  • for Acronis Backup Advanced for Citrix XenServer
  • unlimited virtual machines
  • 1 physical host
  • volume
  • 1-4 licenses
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Product Overview
Main Features
  • Technical support (renewal)
  • for Acronis Backup Advanced for Citrix XenServer
  • unlimited virtual machines
  • 1 physical host
  • volume
  • 1-4 licenses
  • ESD
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.

It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

License Qty: 1 physical host , Unlimited virtual machines
Software Title: Acronis Backup Advanced for Citrix XenServer

Brand: Acronis
Compatibility: PC
Manufacturer: Acronis
Model: Premier
Packaged Quantity: 1
Product Line: Acronis Advantage

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Service Type: Emergency e-mail consulting

Limitation: Severity critical
Service Type: Web support

Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: New releases update

Service Type: Web-based training

Electronic Distribution: Yes

License Pricing: Volume
Pricing Level: 1-4 licenses

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10/21/2016 10:00:56 AM
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