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Adobe Gold Support - technical support - for Professional Product - 2 years

Mfg. Part: 10005127AF01A24 | CDW Part: 2299326 | UNSPSC: 86101601
$9,484.99Advertised Price
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  • Technical support
  • for Professional Product
  • GOV
  • fixed fee
  • TLP
  • level 1 ( 1+ )
  • 7000 points
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Product Overview
Main Features
  • Technical support
  • for Professional Product
  • GOV
  • fixed fee
  • TLP
  • level 1 ( 1+ )
  • 7000 points
  • phone consulting
  • 2 years
  • 24x7
  • response time: 1 h
  • Universal English
Are Adobe products critical to your business? Will you want assistance with advanced interoperability issues, or help with network configuration and deployment of Adobe products, including Adobe server products?

The Adobe Gold support program makes it easy to obtain the support expertise you need - from advanced configuration and deployment issues to troubleshooting techniques tailored to your Adobe solutions and business. The annual fee lets you manage your support costs, while optional service enhancements allow you to extend and customize your support program as needed.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Licensing Program: Adobe Volume Licensing Transactional License Program (TLP)
Software Title: Professional Product

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Header
Brand: Adobe
Compatibility: PC
Localization (Vendor Specific): Adobe Universal English
Manufacturer: Adobe TLP 5.0 Government
Model: Gold Support
Packaged Quantity: 1
Product Line: Adobe

Licensing
License Pricing: Fixed fee , Government , Volume
Point Value: 7000 points
Pricing Level: Level 1
Pricing Range: 1+

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 4 contacts
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: Remote monitoring

 
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12/8/2016 10:37:15 AM
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