85

Avaya Contact Center Select Feature Pack 2 ( v. R6 ) - license

Mfg. Part: 370230 | CDW Part: 4108558 | UNSPSC: 43232703
Request PricingCall
 

This item was discontinued on December 1, 2016.

Sales Assistance

800.972.3922 Mon-Fri 8am-6pm ET

Answer within 24 hours.



Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.972.3922
Mon-Fri 7am-7:30pm CT
Check Warehouse Availability ▼
 Close
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • ( v. R6 )
  • license
View More
Product Overview
Main Features
  • ( v. R6 )
  • license
This Avaya Contact Center Select is a context-sensitive, collaborative, multichannel customer contact solution that allows businesses to anticipate, automate and accelerate customer interactions, improve customer experiences, increase customer lifetime value and revenue, while improving agent efficiency to reduce cost. The blended multichannel capabilities of this Avaya Contact Center Select intelligently route multichannel contacts (voice, email, web chat, SMS and fax) to the most appropriate resource. By creating a complete view of the customer and the context of their interaction, businesses and organizations can manage the customer experience in a way that consistently delivers a superior level of engagement.

The Avaya Contact Center Select allows users to automatically dial out to customers, combines historic and real-time contextual customer information to help improve the quality of interactions, optimizes agent utilization and productivity, and enhances supervisor performance to deliver superior customer experience and drive sustainable business growth.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Avaya
Compatibility: PC
Manufacturer: Avaya Phone Systems
Model: Feature Pack 2
Packaged Quantity: 1
Product Line: Avaya Contact Center Select

Software
License Category: License
License Qty: 1 license
License Type: License
Version: R6

General
Category: Internet & communication applications
Installation Type: Locally installed
Subcategory: Internet & communication - IP telephony

 
Adding to Cart...
12/4/2016 4:50:24 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.