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Avocent Hardware Maintenance Gold - extended service agreement - 1 year - s

Mfg. Part: 1YGLD-ACS16PT | CDW Part: 3157828 | UNSPSC: 81111812
$433.99Advertised Price
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800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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Inventory quantities are delayed by 15 minutes.
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: NBD
  • for ACS Console Server ACS16
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: NBD
  • for ACS Console Server ACS16
  • ACS16 NEBS
Avocent Hardware Maintenance features return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support, and expedited product returns.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Avocent
Compatibility: PC
Manufacturer: Avocent
Model: Gold
Packaged Quantity: 1
Product Line: Avocent Hardware Maintenance

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At customer expense
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 1/2
Response Time: 2 hours



Limitation: Severity level 3/4
Response Time: 8 hours

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Cyclades ACS Console Server ACS16
Cyclades ACS Console Server ACS16 NEBS

 
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12/5/2016 3:04:17 PM
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