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BlackBerry Technical Support Services Premium Support - technical support -

Mfg. Part: SRV-00015-065 | CDW Part: 2997560 | UNSPSC: 81112202
$15.99Advertised Price
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800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
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  • Technical support
  • 1 additional CAL
  • volume
  • 20001+ level
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • 1 additional CAL
  • volume
  • 20001+ level
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 90 sec
Premium Support provides a designated Support Account Manager who'll be your advocate and proactively advise you of upcoming software releases, applications or known issues that may be of interest. You'll also have access to the most experienced support team, to help resolve technical support issues and preventative service options.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
License Qty: 1 additional CAL

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year



Support Details Location: On-site

Header
Brand: BlackBerry
Compatibility: PC
Manufacturer: BlackBerry
Model: Premium Support
Packaged Quantity: 1
Product Line: BlackBerry Technical Support Services

Licensing
License Pricing: Volume
Pricing Level: 20001+ level

Service & Support
Response Time: 90 sec
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Response Time: 90 sec
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Response Time: 1 hour
Service Type: Phone consulting



Service Type: E-mail consulting



Service Type: Web support



Limitation: 4 days per year
Service Type: Training



Service Type: New releases update

 
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12/4/2016 2:37:09 AM
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What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

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