CA ARCserve Backup Agent for Open Files on Windows for Virtual Machines - Enterprise Maintenance Renewal ( 1 year )

Files that are skipped during backup, whether they are left open by users or are part of a 24 x 7 system, put your data at risk. With CA ARCserve ARCserve Backup Agent for Open Files, you don't need to worry. It ensures the backup and restore of all files, including those that are in use. This includes documents, spreadsheets, publishing files and more. This agent supports Windows 2000/2003 file parameters and ensures data integrity of both Windows NT and Windows 2000/2003 files. In addition, it supports remote installation and centralized management from the CA ARCserve ARCserve Backup.

OPEN LICENSE PROGRAM

CA's Open Licensing Program is an easy-to-use purchasing program that allows you to license CA software at discount prices. Designed for businesses of all sizes, OLP reduces the costs associated with acquiring, implementing, maintaining, and deploying CA's eBusiness software. OLP offers a discount as compared to 'boxed' product, plus additional exclusive benefits including: simplified product registration; single license key for multiple installations; a simple pricing structure; and the ability to purchase Maintenance. OLP makes it easy to reap the benefits of licensing - no complicated levels, no multiple point calculations, and no guesswork. OLP is software licensing made easy.

ENTERPRISE MAINTENANCE

Sold as Product Plus Maintenance and Maintenance Renewal;

24x7 priority enterprise phone-based support;

No-charge upgrades to future releases throughout Maintenance term;

Can be renewed at the end of the customer's term;

Unlimited access to SupportConnect, CA's web-based support infrastructure:

- unlimited self-help technical support and the ability to open and manage technical issues via the website;

- download software and patches;

- automated online management of technical support issues;

- immediate availability of CA product updates.