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CDW Desktop or Notebook Rush 24 Hour Configuration SLA Fee

Mfg. Part: DTNB24 | CDW Part: 1788364
$20.04Advertised Price
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  • 24 Hour Service Level Agreement (SLA) Fee. This will ensure that an order will be configured outside of the normal SLA’s of 48 Hours for a Desktop/Notebook. This will require signoff from a member of the Integration Centers Management team.
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Product Overview
Main Features
  • 24 Hour Service Level Agreement (SLA) Fee. This will ensure that an order will be configured outside of the normal SLA’s of 48 Hours for a Desktop/Notebook. This will require signoff from a member of the Integration Centers Management team.
OPTIONS:

Will need to be used in conjunction with another CONFIG SKU.

FAQ:

Q: Why do we need a 24 HOUR SLA FEE?
A: When an order is required outside of the normal SLA we must rework orders that are to be completed and this leads to having to work overtime in CONFIG, therefore this fee ensures that we allocate a resource to complete the task.
 
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12/9/2016 9:50:20 AM
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