CDW Server 24 Hour Rush Configuration Service Level Agreement (SLA) Fee
Mfg # SERV24
CDW # 1788379
Know your gear
Q: Why do we need a 24 HOUR SLA FEE?
A: When an order is required outside of the normal SLA we must rework orders that are to be completed and this leads to having to work overtime in CONFIG, therefore this fee ensures that we allocate a resource to complete the task.
A: When an order is required outside of the normal SLA we must rework orders that are to be completed and this leads to having to work overtime in CONFIG, therefore this fee ensures that we allocate a resource to complete the task.