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Cisco SMARTnet extended service agreement

Mfg. Part: CON-SNTP-EZ7B200V | CDW Part: 3347803 | UNSPSC: 81111812
$419.99Advertised Price
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  • Extended service agreement
  • replacement
  • 24x7
  • response time: 4 h
  • for P/N: UCS-EZ7-B200-V
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 24x7
  • response time: 4 h
  • for P/N: UCS-EZ7-B200-V
SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business.

SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Electronic Smartnet
Packaged Quantity: 1
Product Line: Cisco SMARTnet

Service
Support Details Service Included: Parts
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Miscellaneous (CDW)
Compatible With:
Cisco UCS B200 M3 Value SmartPlay Expansion Pack

 
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12/9/2016 5:26:16 PM
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