Cisco Small Business Pro Service Rapid Response - extended service agreemen

Mfg. Part: CON-SBS4-SVC1 | CDW Part: 1932595 | UNSPSC: 81111812
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This item was discontinued on March 10, 2017.

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  • Extended service agreement
  • replacement
  • 3 years
  • 24x7
  • response time: 4 h
  • for Small Business RV120
  • RV320
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • 24x7
  • response time: 4 h
  • for Small Business RV120
  • RV320
  • SPA112
  • WAP121
  • WAP4410
  • WAP561; Small Business Smart SF200
The Cisco Small Business Pro Rapid Response Service provides three years' peace-of-mind coverage supported by four-hour hardware replacement where available. Designed for organizations that require maximum network uptime, this premium service enables you to get the most value from Cisco Small Business Pro products. The device-level, subscription-based service features advance hardware replacement in as little as four hours, software updates, 24 x 7 phone access to the Cisco Small Business Support Center, and online chat support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Class of Equipment: Telephony

Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Electronic Smartnet
Model: Rapid Response
Packaged Quantity: 1
Product Line: Cisco Small Business Pro Service

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Web support
Support Details Type: Technical support

Support Details Service Included: Phone consulting

Support Details Type: New releases update

Service & Support
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

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12/18/2017 2:39:38 PM
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