Cisco Smart Care Service Core - extended service agreement - 1 year

Mfg. Part: CON-SCP-A25K9 | CDW Part: 3899837 | UNSPSC: 81111812
$2,255.99Advertised Price

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  • Extended service agreement
  • advance parts replacement
  • 1 year
  • 24x7
  • response time: 4 h
  • for P/N: ASA5525-K9
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • 24x7
  • response time: 4 h
  • for P/N: ASA5525-K9
Cisco Smart Care Service is a smart, collaborative networkwide service that enables your partner to deliver proactive network monitoring, health checkups, diagnostics, and software repairs, in addition to technical support for your entire Cisco network, in a single contract. Service is delivered through a local Cisco Certified Partner that works with Cisco to deliver a consistently excellent service experience to you.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Class of Equipment: Complicated network devices

Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Electronic Smartnet
Model: Core
Packaged Quantity: 1
Product Line: Cisco Smart Care Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Remote monitoring

Support Details Service Included: Preventive maintenance

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Support Details Type: New releases update

Service & Support
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 1
Response Time: 1 hour

Limitation: Severity level 2
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours

Miscellaneous (CDW)
Compatible With:
Cisco ASA 5525-X Firewall Edition

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10/28/2016 3:03:08 PM
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