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Cisco Smart Net Total Care Combined Support Service - extended service agre

Mfg. Part: CON-NCDW-CPBEKEM | CDW Part: 3905659 | UNSPSC: 81111812
$15.99Advertised Price
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800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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Inventory quantities are delayed by 15 minutes.
  • Extended service agreement
  • replacement
  • shipment
  • 8x5
  • response time: NBD
  • for P/N: CP-BEKEM
  • CP-BEKEM=
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • shipment
  • 8x5
  • response time: NBD
  • for P/N: CP-BEKEM
  • CP-BEKEM=
Cisco Smart Net Total Care Service delivers extensive installed base and contract management, along with foundational technical services, device diagnostics, and alerts for your Cisco products. This proactive maintenance package improves risk management, helps resolve problems quickly, and reduce operating expenses. Using information from a secure discovery of your Cisco products and correlating it with Cisco's intellectual capital and product expertise, Smart Net Total Care delivers actionable intelligence, relevant recommendations and information, and proactive support capabilities that reduce operating costs and minimize downtime.

Smart Net Total Care's smart service capabilities identify your Cisco installed base, and securely communicates this to a secure Cisco data center where it is analyzed against Cisco intellectual capital that includes manufacturing, contract, technical support, and security data. The result is a comprehensive view of your Cisco installed base and service contracts, enabling you to make informed decisions about these products and contracts. Detailed inventory information, life cycle status, and contract coverage are made available through a secure web portal, along with targeted alerts. Integrated, proactive device diagnostics and foundational technical service capabilities all work together to help you maintain your Cisco products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Telephony

Header
Brand: Cisco
Manufacturer: Cisco Electronic Smartnet
Model: Combined Support Service
Packaged Quantity: 1
Product Line: Cisco Smart Net Total Care

Service
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Preventive maintenance
Support Details Type: Technical support



Support Details Service Included: Diagnosis



Support Details Service Included: Phone consulting



Support Details Type: New releases update



Support Details Service Included: Web knowledge base access

Service & Support
Location: Shipment
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

 
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12/9/2016 9:50:52 AM
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