Cisco Unified Communications Manager Business Edition 6000 Workspace Bundle - license

Cisco Business Edition 6000 (formerly Cisco Unified Communications Manager Business Edition 6000) is designed for organizations with up to 1000 employees. The solution offers premium voice, video, mobility, messaging, presence, and contact center features on a single platform and provides core communication capabilities that medium-sized businesses need for improved collaboration across the value chain. Enabled by virtualization technology, Cisco Business Edition 6000 consolidates multiple applications on single platform and therefore allows medium-sized businesses to reduce their total cost of ownership (TCO) and improve productivity of their employees. The high-availability features supported by the solution make Cisco Business Edition 6000 ideally suited for companies that require mission-critical voice, messaging, and contact center capabilities.

The Cisco Unified Communications Manager software is the media-processing engine of Cisco Business Edition 6000. Cisco Unified Communications Manager extends telephony features and capabilities to packet telephony network devices such as IP phones, media-processing devices, voice-over-IP (VoIP) gateways, and multimedia applications. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces (APIs).

In addition to the standard call-processing features, Cisco Unified Communications Manager software includes features that improve the productivity of mobile employees when they are out of the office. Called Cisco Unified Mobility, this feature set provides a single business voice mailbox and a single-number-reach application that intelligently manages, filters, routes, and connects calls between a worker's IP desk phone and mobile cellular or home phone.