Cisco Unified Contact Center Express Advanced Quality Manager ( v. 10.0 ) -

Mfg. Part: CCX-10-AQM-LIC | CDW Part: 3651503 | UNSPSC: 43233405
$917.40SAVE $295.41
$621.99Advertised Price

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  • ( v. 10.0 )
  • license
  • 1 seat
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Product Overview
Main Features
  • ( v. 10.0 )
  • license
  • 1 seat
Easy to deploy and use, Cisco Unified Contact Center Express (Unified CCX) delivers a highly secure, available, virtual, and sophisticated customer interaction management solution for up to 400 agents. This integrated, comprehensive, contact center solution is intended for both formal and informal contact centers in midmarket, enterprise branch, and corporate departments.

Unified CCX offers sophisticated call routing and comprehensive contact management capabilities. It includes an embedded reporting solution that offers a comprehensive view of contact center statistics at a glance.

Unified CCX provides customer segmentation with state-of-the-art, built-in, interactive voice response capability, and proactive customer service for a superior customer experience with integrated, outbound, call management capabilities. Multichannel capabilities include management of voice, email, web chat, and social media inquiries.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Systems
Model: Advanced Quality Manager
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

License Category: License
License Qty: 1 seat
License Type: License
Version: 10.0

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10/28/2016 3:50:43 AM
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